HSBC Group Senior Customer Care Representative salaries in India

Likes

One of the best company to work with & it's policies helps to balance our family & work life. Staff friendly company & I am proud to be a part of this wonderdul company.

Dislikes

I wouldn't say dislike but may be a suggestion, I have heard from my colleagues that HSBC pay package is not very competitive, I am personally happy with the package.

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

Likes

- Work Life balance is unmatched - Non monetary perks - Hybrid and Flexible working hours - Health policy for self and parents. For parents it's paid but premiums much lesser than in the market - Ample growth opportunities - Career progression is kind of automatic - Reputable designations are given

Dislikes

- Salary hikes and monetary perks are on the lower side. As you spend more than 5-7 year's you kind of hit a wall - Lack of leadership roles

Likes

...licies in place in theory. In practice it all depends on your team and managers. In my experience I haven’t seen many positives apart from pay , but if your team is okay, it might work out very well

Dislikes

Again it’s all contingent on the team. The company has excellent policies in place and if allowed to work will create a great work environment

Likes

Great learning opportunities at work. Good job satisfaction and opportunity to explore a lot of models for development and validation

Dislikes

Poor hikes and appraisals. Pay not matched up to the market standards