HSBC Group Customer Service Provider salaries in India

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

Likes

Like the work culture here, during the pandemic when other companies were struggling to pay their employees HSBC paid the salary to their employees without any salary cut. They try to retain their employees by helping them in every possible ways.

Dislikes

There is nothing that I dislike about HSBC.

Likes

Amazing process, lot to learn and if you are keen & fast learner. You will learn it easily and the tools have no requirement for coding. Needs basic logic and understanding.

Dislikes

Salary hike and management

Likes

...ng us do things what the line managers are supposed do which is not fair at all. Salary hike should be given not only looking at the performance the way how the agent is with everyone, how he or she in job, hardworker but no motivation given I'm not getting identified for the work I do. I got best efficient call taker for the entire management but no body knows apart from my manager no mail is sent.. HSBC is giving opportunity only for the person who is close to managers friends, party rocking people bickering people, not for the people who is hardworker and think job is like a god for them..

Dislikes

Not recognized for the work what your doing? No motivation given. No appreciation.. Not paid good for the work I do.. less increment , I have family I'm the only one who works , hsbc knows that very well still the hike is very less with that money I cant lead a family

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Dislikes

There is a lot of politics and the management doesn’t address our issues.