HSBC Group Customer Service Agent Salaries by 4 Employees

2 - 8 years exp.

₹4.9 Lakhs - ₹5.3 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

71% more than the average Customer Service Agent Salary in Financial Services Companies for 2 - 8 years of experience

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Last Updated: 24 Sep 2023

Companies similar to HSBC Group for Customer Service Agent

Company name	Avg Annual Salary	Open Jobs
Karvy DigiKonnect Customer Service Agent Salary 1 - 3 years exp. (4 salaries)	₹1 L/yr - ₹3 L/yr 59% less
American Express Customer Service Agent Salary 0 - 3 years exp. (3 salaries)	₹3.9 L/yr - ₹4.9 L/yr 15% less
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Air India Sats Airport Services Customer Service Agent Salary 0 - 6 years exp. (151 salaries)	₹1.2 L/yr - ₹4 L/yr 53% less
Concentrix Corporation Customer Service Agent Salary 0 - 4 years exp. (135 salaries)	₹1.2 L/yr - ₹5.1 L/yr 45% less
Teleperformance Customer Service Agent Salary 0 - 3 years exp. (104 salaries)	₹1 L/yr - ₹5 L/yr 48% less

Customer Service Agent salary at HSBC Group ranges between ₹4.9 Lakhs to ₹5.3 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 4 latest salaries received from various employees of HSBC Group.

Experience wise HSBC Group Customer Service Agent salaries

Last Updated: 24 Sep 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.1 L/yr
3 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
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5 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
8 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr

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Salary related reviews for HSBC Group

Senior Analyst in Bangalore / Bengaluru

Full Time

Data Science & Analytics Department

3.0

• posted on 26 Feb 2025

2.0

for Salary and Benefits

Likes

If you go to right team then plenty of opportunity to do experiments and high end work. And easy team switches

Skill development - Excellent

+3 more

Dislikes

Promotion and salary growth is too slow. No meritocratic rank ordering. No fairness in pay distribution across band. You might be killing youself at the job and you also might be at low pay but you would never be corrected or even fairly compensated

Salary - Poor

+2 more

Senior Analyst in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

1.0

• posted on 21 Feb 2025

1.0

for Salary and Benefits

Dislikes

Salary hike is not based on your year long hardwork but rather on your salary band in comparison to company' average. That means what ever hard work you do it doesn't matter or not cared rather as you are in a higher salary band

Salary - Bad

+4 more

Assistant Manager Operations in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

4.0

for Salary and Benefits

Likes

One of the best company to work with & it's policies helps to balance our family & work life. Staff friendly company & I am proud to be a part of this wonderdul company.

Salary - Good

+6 more

Dislikes

I wouldn't say dislike but may be a suggestion, I have heard from my colleagues that HSBC pay package is not very competitive, I am personally happy with the package.

Senior Associate in Bangalore / Bengaluru

Full Time

Risk Management & Compliance Department

5.0

• posted on 20 Oct 2023

3.0

for Salary and Benefits

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

Skill development - Good

+5 more

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

Assistant Vice President in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

4.0

• posted on 26 Apr 2023

3.0

for Salary and Benefits

Likes

- Work Life balance is unmatched - Non monetary perks - Hybrid and Flexible working hours - Health policy for self and parents. For parents it's paid but premiums much lesser than in the market - Ample growth opportunities - Career progression is kind of automatic - Reputable designations are given

Skill development - Good

+5 more

Dislikes

- Salary hikes and monetary perks are on the lower side. As you spend more than 5-7 year's you kind of hit a wall - Lack of leadership roles

see more salary related reviews

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What people are saying about HSBC Group

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an associate analyst

I got Selected for financial crime investigator in HSBC for Hydrabad location at 8LPA. For this I have to relocate from Kolkata. In my current company I got promoted and getting 5.5 LPA in Kolkata. My current company is very new and small company. I have an overall 1.5 years of experience.

Should I relocate to Hyderabad for HSBC?

Yes

5 participants . expiring in 4d

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HSBC Group Customer Service Agent Salary FAQs

What is the salary of Customer Service Agent at HSBC Group ?

The average salary of a Customer Service Agent at HSBC Group in India typically ranges from ₹4.9 Lakhs to ₹5.3 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Customer Service Agent at HSBC Group earn more than ₹5.3 Lakhs per year, and the top 1% earn over ₹5.3 Lakhs per year. Customer Service Agent Salaries at HSBC Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 HSBC Group employees in India.

What is the estimated take home salary of a Customer Service Agent at HSBC Group in India?

The estimated take-home salary of a Customer Service Agent at HSBC Group in India typically ranges from ₹37,798 to ₹38,996 per month. This is based on the average salary range of ₹4.9 Lakhs to ₹5.3 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of HSBC Group. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Service Agent in companies similar to HSBC Group in India?

The salary of a Customer Service Agent at companies similar to HSBC Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

American Express	₹3.9 Lakhs to ₹4.9 Lakhs per year
Concentrix Corporation	₹1.2 Lakhs to ₹5.1 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹5.0 Lakhs per year
Air India Sats Airport Services	₹1.2 Lakhs to ₹4.0 Lakhs per year
Karvy DigiKonnect	₹1.0 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Agent at HSBC Group in India?

The salary growth for a Customer Service Agent at HSBC Group depends on factors such as experience, performance, and promotions. On average, a Customer Service Agent can expect the following growth trajectory at HSBC Group:

Experience	Average Salary Range
2 years	₹4.8 Lakhs to ₹6.1 Lakhs per year
3 years	₹4.4 Lakhs to ₹5.6 Lakhs per year
5 years	₹4.4 Lakhs to ₹5.6 Lakhs per year
8 years	₹4.5 Lakhs to ₹5.8 Lakhs per year

and so on.

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HSBC Group Customer Service Agent Salaries

HSBC Group Customer Service Agent salary in India ranges between ₹4.9 Lakhs to ₹5.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 HSBC Group latest salaries received from various employees of HSBC Group.