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HSBC Group

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4.0

based on 4.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HSBC Group Contact Center Agent salaries in India

Annual salary range
2 - 5 years exp.
₹3.5 Lakhs - ₹5.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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42% more than the average Contact Center Agent Salary in Financial Services Companies for 2 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Contact Center Agent Salary
2 - 5 years exp. (4 salaries)
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₹3.5 L/yr - ₹4.5 L/yr

Quality Assurance
Contact Center Agent Salary
4 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.1 L/yr

Last Updated: 16 Sep 2024

Companies similar to HSBC Group for Contact Center Agent

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₹3 L/yr - ₹4.9 L/yr

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Qatar Airways Contact Center Agent Salary

5 - 12 years exp. (3 salaries)

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₹5.5 L/yr - ₹6 L/yr

arrow icon 37% more
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IGT Solutions Contact Center Agent Salary

4 - 6 years exp. (3 salaries)

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₹2.2 L/yr - ₹10 L/yr

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₹4.1 L/yr - ₹5.2 L/yr

arrow icon 6% more
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₹2.1 L/yr - ₹3 L/yr

arrow icon 42% less
Contact Center Agent salary at HSBC Group ranges between ₹3.5 Lakhs to ₹5.5 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 5 latest salaries received from various employees of HSBC Group.

Latest annual salaries shared by HSBC Group Contact Center Agent

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Experience wise HSBC Group Contact Center Agent salaries

Last Updated: 16 Sep 2024

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.5 L/yr
3 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹7.3 L/yr
4 years (AmbitionBox Estimate)

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₹1.8 L/yr - ₹5.5 L/yr
5 years (AmbitionBox Estimate)

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₹4.5 L/yr - ₹8.6 L/yr

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Salary related reviews for HSBC Group

Full Time

 · 

Risk Management & Compliance Department

5.0
  •  posted on 20 Oct 2023

3.0
 for  Salary and Benefits

Likes

I am impressed with my workplace which is mostly work from home. The atmosphere here is incredible supportive, fostering both personal and professional growth. The team is also like a family and make each day enjoyable.

read more

Dislikes

In the like comment, I have mentioned that its Hybrid or majority work from home, the salary structure is kind of average. In the beginning we used to claim our internet bills. However, they removed the internet bill reimbursement policy recently. Hope we wish to get it back so that I could give 5 star for salary and benefits next time. Some people would laugh at this dislike but many would know.

read more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 22 May 2023

4.0
 for  Salary and Benefits

Likes

...licies in place in theory. In practice it all depends on your team and managers. In my experience I haven’t seen many positives apart from pay , but if your team is okay, it might work out very well

read more

Dislikes

Again it’s all contingent on the team. The company has excellent policies in place and if allowed to work will create a great work environment

read more

Full Time

 · 

Risk Management & Compliance Department

4.0
  •  posted on 22 Apr 2022

2.0
 for  Salary and Benefits

Likes

I like the culture of the company, the way company supports women empowerment.

Dislikes

...ncy. Sone manages make it hard for the analysts to maintain work life balance. Salary growth is very slow.

read more

Full Time

 · 

Data Science & Analytics Department

3.0
  •  posted on 06 Feb 2023

2.0
 for  Salary and Benefits

Likes

Work life balance is decent, job security is high in HSBC India.. Decei learning opportunities..

Dislikes

Compensation is not competitive at all compared to its market competitors.. Promotions and hikes are poor and managers play favourites..

read more

Customer Service Department

4.0
  •  posted on 24 Sep 2020

5.0
 for  Salary and Benefits

Likes

Like the work culture here, during the pandemic when other companies were struggling to pay their employees HSBC paid the salary to their employees without any salary cut. They try to retain their employees by helping them in every possible ways.

read more

Dislikes

There is nothing that I dislike about HSBC.

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HSBC Group Contact Center Agent Salary FAQs

What is the salary of Contact Center Agent at HSBC Group?
Contact Center Agent salary at HSBC Group in India ranges between ₹3.5 Lakhs to ₹5.5 Lakhs for experience between 2 years to 5 years. According to our estimates it is 42% more than the average Contact Center Agent Salary in India. Salary estimates are based on 5 latest salaries received from various employees of HSBC Group India.
How does the salary of a Contact Center Agent at HSBC Group India compare with the average salary range for this job?
The average salary of a Contact Center Agent at HSBC Group is 42% more than the average salary of a Contact Center Agent in India. To know exact salary insights, login to view.
Which similar companies are paying more than HSBC Group to a Contact Center Agent in India?
  • IGT Solutions Contact Center Agent Salary - ₹2.2 Lakhs to ₹10.0 Lakhs per year
  • Qatar Airways Contact Center Agent Salary - ₹5.5 Lakhs to ₹6.0 Lakhs per year
  • Kinerk Direct Marketing Solutions Contact Center Agent Salary - ₹4.1 Lakhs to ₹5.2 Lakhs per year
  • Concentrix Corporation Contact Center Agent Salary - ₹3.0 Lakhs to ₹4.9 Lakhs per year
What is the salary of a Contact Center Agent in companies similar to HSBC Group in India?
  • Apollo Telehealth Services Contact Center Agent Salary - ₹2.1 Lakhs to ₹3.0 Lakhs per year
What is the estimated take home salary of a Contact Center Agent at HSBC Group in India?
The estimated take-home salary of a Contact Center Agent at HSBC Group ranges between ₹31,509 per month to ₹32,801 per month in India. The take-home salary calculation is based on the average HSBC Group Contact Center Agent salary in India which ranges between ₹3.5 Lakhs to ₹5.5 Lakhs per year for employees with experience between 2 years to 5 years. Check how did we calculate take home salary?
What is the notice period for Contact Center Agent at HSBC Group?
According to AmbitionBox, 60% of the HSBC Group Contact Center Agents reported a notice period of 2 Months, 40% reported a notice period of 15 days or less.This is based on 5 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

HSBC Group Contact Center Agent salary in India ranges between ₹3.5 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 HSBC Group latest salaries received from various employees of HSBC Group.