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HSBC Group

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4.0

based on 4.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Bangalore / Bengaluru
Customer Success, Service & Operations

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HSBC Group Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 916 latest salaries
Designation Avg Annual Salary Open Jobs

Assistant Vice President

9 - 20 years exp. · Bangalore / Bengaluru (45 salaries)
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₹15.9 L/yr - ₹37 L/yr

Customer Service Executive

0 - 8 years exp. · Bangalore / Bengaluru (45 salaries)
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₹2.2 L/yr - ₹6.8 L/yr

Analyst

0 - 7 years exp. · Bangalore / Bengaluru (25 salaries)
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₹3.4 L/yr - ₹10.6 L/yr

KYC Analyst

0 - 6 years exp. · Bangalore / Bengaluru (23 salaries)
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₹2.5 L/yr - ₹6.5 L/yr

Starting your career? Discover HSBC Group fresher salaries in India

Operations Manager

7 - 16 years exp. · Bangalore / Bengaluru (19 salaries)
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₹8.4 L/yr - ₹18.5 L/yr

Customer Support Executive

1 - 6 years exp. · Bangalore / Bengaluru (16 salaries)
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₹3 L/yr - ₹5.8 L/yr

Team Manager

5 - 13 years exp. · Bangalore / Bengaluru (15 salaries)
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₹7 L/yr - ₹13.5 L/yr

Senior Associate

1 - 8 years exp. · Bangalore / Bengaluru (15 salaries)
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₹4.9 L/yr - ₹11.8 L/yr

KYC Associate

1 - 6 years exp. · Bangalore / Bengaluru (14 salaries)
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₹3 L/yr - ₹6 L/yr

Fraud Officer

2 - 6 years exp. · Bangalore / Bengaluru (14 salaries)
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₹3.2 L/yr - ₹5.6 L/yr

Customer Service Representative

0 - 9 years exp. · Bangalore / Bengaluru (13 salaries)
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₹2.5 L/yr - ₹6 L/yr

AVP

12 - 18 years exp. · Bangalore / Bengaluru (12 salaries)
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₹17 L/yr - ₹37.8 L/yr

Senior Analyst

1 - 8 years exp. · Bangalore / Bengaluru (11 salaries)
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₹4.4 L/yr - ₹11.4 L/yr

2 job openings

Customer Care Executive

1 - 7 years exp. · Bangalore / Bengaluru (9 salaries)
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₹4 L/yr - ₹5.5 L/yr

CDD Analyst

1 - 5 years exp. · Bangalore / Bengaluru (7 salaries)
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₹3.4 L/yr - ₹6.2 L/yr

Case Manager

7 - 13 years exp. · Bangalore / Bengaluru (7 salaries)
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₹8 L/yr - ₹13.6 L/yr

Customer Service Associate

3 - 6 years exp. · Bangalore / Bengaluru (7 salaries)
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₹4 L/yr - ₹6.3 L/yr

Cdd KYC Analyst

1 - 6 years exp. · Bangalore / Bengaluru (7 salaries)
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₹3.5 L/yr - ₹7 L/yr

Client Service Officer

0 - 11 years exp. · Bangalore / Bengaluru (7 salaries)
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₹3 L/yr - ₹10.4 L/yr

Manager OPS

10 - 17 years exp. · Bangalore / Bengaluru (6 salaries)
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₹10 L/yr - ₹20 L/yr

Last Updated: 16 Dec, 2024

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for HSBC Group

3.7

Rated by 130 employees for salary & benefits

Assistant Manager Operations in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 28 Sep 2024
4.0
 for  Salary and Benefits

Likes

One of the best company to work with & it's policies helps to balance our family & work life. Staff friendly company & I am proud to be a part of this wonderdul company.

read more

Dislikes

I wouldn't say dislike but may be a suggestion, I have heard from my colleagues that HSBC pay package is not very competitive, I am personally happy with the package.

read more

Associate GBB-Client Servicing GSC in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
5.0
 for  Salary and Benefits

Likes

Best Environment, best managers, no issues in taking leaves, and company gives good appraisal too..!

Dislikes

Sometimes the workload is more as per the requirement. There is not a good pay in Overtime, in other companies you get the double in an hour and here in OT you will get exact same amount which you are getting on oer day basis.

read more

Credit Service Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Jul 2023
3.0
 for  Salary and Benefits

Likes

Salary is good other than any MNC's please don't just see good salary if your mental health will be not good how you will work please try to know each and everything before joining here

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Dislikes

Management is very bad no work life balance manager is actually useless he will tell that he is very busy but he is actually doing chill from behind if employees work in flexible they need cab to reach home safely during night shift but this company have some cab boundaries issues😕 which is very very ridiculous when a employee stay a bit outside of their boundaries please be aware while joining as HR will never tell you that they have such kinds of drawbacks which hesitate a person to join this company . AVP is a dictator person in this organisation he will never understand your concern instead of that he will penalized you and compare you with some other person

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Manager - Finance Operations in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 22 May 2018
4.0
 for  Salary and Benefits

Likes

...n setting up ring faced Bank and other change programs that currently running... The growth is depends on your commitment to words your carrer progression plan and vital roles to pay based on your skill set.... Overall its good place to work with...

read more

Dislikes

The only thing that come up my mind is bit work pressure in these days and targets to meet cost savings...

Assistant Manager Operations in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Feb 2022
3.0
 for  Salary and Benefits

Likes

... a great place to work.Lot of opportunities to learn and nice work life balance.However, compensation is not as per competitive market.Company is invested in diversity. Great place to work for women as policies suit the working women.

read more

Dislikes

Compensation structure. Compensation is not at par with the market.

see more salary related reviews

HSBC Group interview questions by designations

Assistant Manager (21)Software Engineer (20)Analyst (19)Business Analyst (17)
View all 430 interview experiences

Know more about HSBC Group Bangalore / Bengaluru

More about working at HSBC Group

HSBC Group Salary FAQs

How much does HSBC Group pay per year?
The average HSBC Group salary ranges from approximately ₹0.2 Lakh to ₹2.1 Lakhs per year for a Tele Caller and ₹98 Lakhs to ₹1 Crore per year for a Head Engineering. Salary estimates are based on 916 HSBC Group salaries received from various employees of HSBC Group. HSBC Group employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in HSBC Group?
The highest-paying job at HSBC Group is a Head Engineering with a salary of ₹98 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹30.24 lakhs per year. The top 1% earn more than a whopping ₹60 lakhs per year.
What is the minimum salary in HSBC Group?
Minimum salary at HSBC Group depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.1 Lakh to ₹6.8 Lakhs per year, and for Assistant Manager the minimum salary is ₹4.5 Lakhs to ₹15.2 Lakhs per year and so on.
What is the salary package for freshers in HSBC Group?
The average salary at HSBC Group for freshers varies from ₹2.4 Lakhs to ₹4.5 Lakhs per year for Process Associate and ₹15 Lakhs to ₹24 Lakhs per year for Investment Banking Analyst.
What is the notice period at HSBC Group in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 39% of the HSBC Group employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 2 Months, 27% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 763 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HSBC Group , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 916 HSBC Group latest salaries received from various employees of HSBC Group.

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