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This company page is being actively managed by Home Credit Finance Team. If you also belong to the team, you can get access from here

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4.1

based on 4.3k Reviews

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Customer Success, Service & Operations

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Home Credit Finance Customer Success, Service & Operations Department Salaries in India

based on 1.4k latest salaries
Designation Avg Annual Salary Open Jobs

Field Executive

1 - 7 years exp. (5 salaries)
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₹2 L/yr - ₹3 L/yr

12 job openings

Customer Care Representative

0 - 3 years exp. (5 salaries)
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₹2 L/yr - ₹2.5 L/yr

CRM Executive

1 - 3 years exp. (5 salaries)
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₹2.2 L/yr - ₹3 L/yr

Representative Executive

1 - 3 years exp. (5 salaries)
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₹1.8 L/yr - ₹2.5 L/yr

Senior Collection Executive

3 - 6 years exp. (5 salaries)
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₹2.3 L/yr - ₹2.9 L/yr

Collection Associate

0 - 5 years exp. (5 salaries)
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₹1.6 L/yr - ₹2.3 L/yr

Sales Associate

0 - 4 years exp. (4 salaries)
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₹1.5 L/yr - ₹2.2 L/yr

Telecalling Executive

1 - 3 years exp. (4 salaries)
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₹1.7 L/yr - ₹2.5 L/yr

Data Entry Operator

0 - 4 years exp. (4 salaries)
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₹1.5 L/yr - ₹3 L/yr

Agent

1 - 3 years exp. (4 salaries)
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₹1 L/yr - ₹3 L/yr

Customer Relationship Manager

1 - 3 years exp. (4 salaries)
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₹2.4 L/yr - ₹2.8 L/yr

Senior Trainer

8 - 11 years exp. (4 salaries)
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₹4.2 L/yr - ₹5 L/yr

Senior Quality Assurance Analyst

6 - 10 years exp. (4 salaries)
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₹3.5 L/yr - ₹4.2 L/yr

Digital Service Specialist

0 - 3 years exp. (4 salaries)
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₹1.5 L/yr - ₹3.3 L/yr

Customer Support Representative

1 - 3 years exp. (4 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

Senior Back Office Executive

3 - 4 years exp. (4 salaries)
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₹2.2 L/yr - ₹3.1 L/yr

Principal

8 - 10 years exp. (4 salaries)
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₹5.5 L/yr - ₹7.2 L/yr

Operational Risk Manager

10 - 15 years exp. (4 salaries)
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₹12.6 L/yr - ₹16 L/yr

Back Office Operator

2 - 3 years exp. (3 salaries)
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₹1.5 L/yr - ₹2 L/yr

Fraud Analyst

1 - 5 years exp. (3 salaries)
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₹3.6 L/yr - ₹5 L/yr

Last Updated: 20 Feb, 2025

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Onething
Salary negotiation
Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!
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Salary related reviews for Home Credit Finance

3.8

Rated by 388 employees for salary & benefits

Sales Associate in Bhopal

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 21 Nov 2024
5.0
 for  Salary and Benefits

Likes

Good salary incentive and company policies.

  • Salary - Excellent
    • +1 more

Dislikes

Company ASM forced me for change your POS and make relationship with POS owner, mere NO bolne pr usne mujhe company se terminate krwa kr meri id deactivate krwa kr resign likhwa liya. Choice is yours abhi employees change ho gye hai.

read more
  • Job security - Bad

Senior Collection Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Sep 2023
1.0
 for  Salary and Benefits

Likes

If you want survive your whole life with poor salary and just like slave then good continue

read more

Dislikes

...employees future or good salary company provide only dream in employee hand and HR want work silently in poor salary just like slave other wise you will terminate

read more
  • Salary - Bad
    • +6 more

Junior Operator in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 04 May 2023
5.0
 for  Salary and Benefits

Likes

Very good company. I have work approx 3 years.salary on time no more work pressure. Excellent environment. I am planning to go again there.

read more
  • Salary - Excellent
    • +4 more

Dislikes

There was some system issues. You have to change your desk on daily basis.

Tele Operator in Navi Mumbai

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Feb 2022
3.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates are Supportive, they give good incentives. On the job training is given to new Joinees. Very good support given in Lockdown Period to Employee.

read more
  • Skill development - Excellent
    • +4 more

Dislikes

Salary is decent but career growth is slow.

  • Job security - Poor

Risk Management Telecollection Operater in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0
  •  posted on 02 May 2021
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

No

see more salary related reviews

Home Credit Finance interview questions by designations

Sales Associate (8)Collections Executive (6)Junior Operator (3)Sales Trainer (3)
View all 104 interview experiences
More about working at Home Credit Finance
golden leaf award

#2 Best Large Financial Services Company - 2021

golden leaf award

Home Credit Finance Salary FAQs

How much does Home Credit Finance pay per year?
The average Home Credit Finance salary ranges from approximately ₹0.5 Lakh to ₹2 Lakhs per year for a Home Tutor and ₹1 Crore to ₹2 Crores per year for a Chief Sales Officer. Salary estimates are based on 1.4k Home Credit Finance salaries received from various employees of Home Credit Finance. Home Credit Finance employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in Home Credit Finance?
The highest-paying job at Home Credit Finance is a Chief Sales Officer with a salary of ₹1 Crore to ₹2 Crores per year. The top 10% of employees earn more than ₹13.44 lakhs per year. The top 1% earn more than a whopping ₹44.14 lakhs per year.
What is the minimum salary in Home Credit Finance?
Minimum salary at Home Credit Finance depends on the role you are applying for. For Senior Sales Associate the minimum salary is ₹1 Lakh to ₹4 Lakhs per year, and for Operator the minimum salary is ₹1.1 Lakh to ₹3.6 Lakhs per year and so on.
What is the salary package for freshers in Home Credit Finance?
The average salary at Home Credit Finance for freshers varies from ₹1.2 Lakh to ₹1.8 Lakh per year for DSA Executive and ₹2 Lakhs to ₹4 Lakhs per year for Executive.
What is the notice period at Home Credit Finance in Customer Success, Service & Operations Department?
According to AmbitionBox, 45% of the Home Credit Finance employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 534 responses on AmbitionBox in last 2 years.

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Home Credit Finance Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Home Credit Finance is INRunlock blur . Salary estimates are based on 1.4k Home Credit Finance latest salaries received from various employees of Home Credit Finance.

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