HGS Telephone Operator salaries in India

Likes

Nothing

Dislikes

...e efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you.

Likes

...t to join HGS ,there working culture is very bad.Hr does not support any matter.they hold 1st month salary without informed me.BM,TL,HR does not support and treated like cruel and illiterate person.I am starve to death due to.They hired and fire.totally waste of time .

Dislikes

They hire and fire like an illiterate people in their system.

Likes

...hey force to do overtime on weekends and national holidays and never pay for it. Every month they deduct money from salary for no reason.

Dislikes

Management , pay out

Likes

One main good thing is about Job security, as far as I know no one is removed from the Job. And work culture is moderately good, and pressure depends upon the department you are working in. In terms of career, there are people who became assistant manager in 3.5 years. You need to perform good and position is approchable

Dislikes

Compensation is lowest in HGS when compared to competitors. Company wont compromise on quality nor on salary bcs of which employees are leaving the organisation. Most of people served few years bcs of low wrk pressure, used to complete wrk in 5 hours and hang around for 3-4 hours, this continued till such kind of process stopped. And now bcs of increase in pressure, and with same salary people are leaving org. During COVID-19 its more like advantage to company. No additional incentives to employees, and incentives plan changed, so employees are not ok with it. They are literally waiting for the pandemic to complete so that they can leave it. Management should consider all these factors.

Likes

Everything is good work insensitive all and they give a salary time to time and there is no issue of timing and breaks and week off

Dislikes

Everything is good but one thing is so bad for me on date of 25 my dad was no more on that's time i was goes to my hometown but after that company not allowed to joined a my job they direct declared to me absconded!! I am not happy