HGS Technical Support Executive salaries in Mumbai (Updated 2025)

Likes

Just place were we can gain experience and infrastructure is good...thats it..

Dislikes

...rned many things but it's not right place for career growth and to earn money...cheating happening towards basic salary and job positions....

Likes

Everything here is good except salary. Teammates are very good, training is so awesome they will give training on real tym basis how to handle the customers

Dislikes

In this company salary is low that is enough for pg rent & 1month expenditure. That's it we can't save single rupee for our future. Eventough if we save it will not go beyond 10 k in a year .Drawback in this company is salary.

Likes

I can assure that training will be the one where people can feel comfortable. Once after the training it will be tough to get into production floor and especially while handling calls for a week.One way cab facility will be offered to the employee. I don't see a politics as of now. Work environment will be like ok!!. Team leaders motivates each employee to improve their performance. Can learn something about technical issues faced by the customers in their day to day life.

Dislikes

Salary might be the issue apart from that no issue with the work load.

Likes

The company provides snacks and sweets on special occasions and also there is free hot beverages available. The cab service is also okay

Dislikes

There is no significant hike in your salary. Learning stops at one point. Systens and headset are of poor quality and managers want you to leave after an year

Likes

Nothing

Dislikes

...e efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you.