HGS Bangalore / Bengaluru Senior Customer Relationship Officer Salaries by 20+ Employees

1 - 5 years exp.

₹1.8 Lakh - ₹4.3 Lakhs

Avg. annual salary

Monthly In-hand Salary

7% less than the average Senior Customer Relationship Officer Salary in BPO Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Relationship Officer Salary 1 - 5 years exp. (15 salaries)	₹1.8 L/yr - ₹4 L/yr
Engineering - Software & QA Senior Customer Relationship Officer Salary 1 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹3.1 L/yr
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Marketing & Communication Senior Customer Relationship Officer Salary 1 - 4 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.5 L/yr

Last Updated: 10 Feb 2024

Companies similar to HGS for Senior Customer Relationship Officer in Bangalore / Bengaluru

HGS Senior Customer Relationship Officer Salary

1 - 5 years exp. (27 salaries)

₹1.8 L/yr - ₹4.3 L/yr

Company name	Avg Annual Salary	Open Jobs
Firstsource Solutions Senior Customer Relationship Officer Salary 2 - 5 years exp. (3 salaries)	₹2.5 L/yr - ₹5 L/yr 53% more
Concentrix Corporation Senior Customer Relationship Officer Salary 3 - 5 years exp. (3 salaries)	₹3.5 L/yr - ₹4.2 L/yr 30% more
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BankBazaar Senior Customer Relationship Officer Salary 1 - 6 years exp. (10 salaries)	₹2.7 L/yr - ₹3.5 L/yr 14% more
Bluestone.com Senior Customer Relationship Officer Salary 4 - 8 years exp. (6 salaries)	₹4.8 L/yr - ₹5.5 L/yr 80% more
Bharti Airtel Senior Customer Relationship Officer Salary 1 - 6 years exp. (5 salaries)	₹2.8 L/yr - ₹3.2 L/yr 10% more

Senior Customer Relationship Officer salary at HGS ranges between ₹1.8 Lakh to ₹4.3 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 27 latest salaries received from various employees of HGS.

Experience wise HGS Senior Customer Relationship Officer salaries in Bangalore / Bengaluru

Last Updated: 10 Feb 2024

Experience	Avg Annual Salary
1 year (8 salaries)	₹1.8 L/yr - ₹3.1 L/yr
2 years (10 salaries)	₹1.8 L/yr - ₹4.3 L/yr
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3 years (5 salaries)	₹2 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
5 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.5 L/yr

Similar Designation salaries in HGS

Relationship Officer Salary

(6 salaries)

₹1.4 L/yr - ₹3.85 L/yr

Relationship Manager Salary

(3 salaries)

₹3 L/yr - ₹3.75 L/yr

Salary related reviews for HGS

3.5

Rated by 14 employees for salary & benefits

Senior Customer Relationship Officer in Durgapur

Engineering - Hardware & Networks Department

4.0

• posted on 24 Jun 2019

5.0

for Salary and Benefits

Likes

Here teammates very good and helpfully . lot's of opportunity for learning, friendly environment on time salary regularly.

Salary - Excellent

+1 more

Dislikes

Here growth rate almost not because some dirty politics occurred then deserve candidate's not promoted.

Skill development - Poor

+1 more

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 15 Feb 2024

1.0

for Salary and Benefits

Likes

...t to join HGS ,there working culture is very bad.Hr does not support any matter.they hold 1st month salary without informed me.BM,TL,HR does not support and treated like cruel and illiterate person.I am starve to death due to.They hired and fire.totally waste of time .

Dislikes

They hire and fire like an illiterate people in their system.

Salary - Bad

+6 more

Team Lead in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 08 Jun 2022

3.0

for Salary and Benefits

Likes

HGS is a best place to start career as a fresher. Company/my leaders gave me opportunities to learn the things and improve my skills and upgrade myself.

Skill development - Good

+4 more

Dislikes

Salary compensation is not fair as compared to the market.

Deputy Manager in Bangalore Rural

Human Resources Department

1.0

• posted on 23 Jan 2022

4.0

for Salary and Benefits

Likes

Good pay. Diwali gifts. No Variable upto Deputy Managers. Good leave policy and holiday calendar.

Salary - Good

Dislikes

No Learning and Growth. The OD team is running behind by 10 years. The management lacks experience and expertise. Extreme micro management. They preach coaching and fail to follow it. Managers, DGM and AVP are self obsessed and intolerant towards new minds/ideas/observations and suggestions. They hire experts and treat them like new trainers. Poor work culture as this team demands to be available 27/7 and call at night and on weekends. No certification or training for the team.

Skill development - Bad

+4 more

Team Lead in Philippines

Customer Service Department

1.0

• posted on 07 Mar 2022

1.0

for Salary and Benefits

Likes

Nothing. This company is horrible. The management will cover up the mistakes of the team leader to their agents specially with salary issues. The management and the Payroll Dept are not really coordinating to resolve the disputes. Until the employees resigned, they didn't even received the salary that must be given to them and a salary they should not be begging of to received in the first place.

Dislikes

What I just like about the company is that they have processed application only for a day or two. Since most of the employees are resigning. Also the Trainers are great. Plus external TLs are far more great than the TLs who are hired internally. Everything that matters to them is there ratings and metrics.

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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HGS Senior Customer Relationship Officer Salary FAQs

What is the salary of Senior Customer Relationship Officer at HGS in Bangalore / Bengaluru?

The average salary of a Senior Customer Relationship Officer at HGS in Bangalore / Bengaluru typically ranges from ₹1.8 Lakhs to ₹4.3 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Senior Customer Relationship Officer in Bangalore / Bengaluru at HGS earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Senior Customer Relationship Officer Salaries at HGS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ HGS employees in India.

What is the estimated take home salary of a Senior Customer Relationship Officer at HGS in Bangalore / Bengaluru?

The estimated take-home salary of a Senior Customer Relationship Officer at HGS in Bangalore / Bengaluru typically ranges from ₹19,226 to ₹20,901 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹4.3 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of HGS. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than HGS for Senior Customer Relationship Officer in India?

Bluestone.com	₹4.8 Lakhs to ₹5.5 Lakhs per year
Firstsource Solutions	₹2.5 Lakhs to ₹5.0 Lakhs per year
Concentrix Corporation	₹3.5 Lakhs to ₹4.2 Lakhs per year
BankBazaar	₹2.7 Lakhs to ₹3.5 Lakhs per year
Bharti Airtel	₹2.8 Lakhs to ₹3.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HGS, depending on the role and experience level.

How the salary growth look like for a Senior Customer Relationship Officer at HGS in Bangalore / Bengaluru?

The salary growth for a Senior Customer Relationship Officer at HGS in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Senior Customer Relationship Officer in Bangalore / Bengaluru can expect the following growth trajectory at HGS:

Experience	Average Salary Range
1 year	₹1.8 Lakhs to ₹3.1 Lakhs per year
2 years	₹1.8 Lakhs to ₹4.3 Lakhs per year
3 years	₹2.0 Lakhs to ₹3.5 Lakhs per year
4 years	₹2.6 Lakhs to ₹3.4 Lakhs per year

and so on.

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HGS Senior Customer Relationship Officer Salaries in Bangalore / Bengaluru

HGS Senior Customer Relationship Officer salary in Bangalore / Bengaluru ranges between ₹1.8 Lakh to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 27 HGS latest salaries received from various employees of HGS.