HGS Mumbai Customer Relation Officer Salaries by 20+ Employees (Updated 2025)

0 - 4 years exp.

₹1 Lakh - ₹3.1 Lakhs

Salary of majority employees

21% less than the average Customer Relation Officer Salary in BPO Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Relation Officer Salary 1 - 4 years exp. (7 salaries)	₹1 L/yr - ₹3 L/yr
Finance & Accounting Customer Relation Officer Salary 1 - 3 years exp. (3 salaries)	₹1.8 L/yr - ₹3.1 L/yr
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Sales & Business Development Customer Relation Officer Salary 1 - 3 years exp. (3 salaries)	₹1.3 L/yr - ₹3 L/yr
BFSI, Investments & Trading Customer Relation Officer Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹3.1 L/yr
Human Resources Customer Relation Officer Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹1.6 L/yr - ₹3 L/yr

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Last Updated: 29 Apr 2024

Companies similar to HGS for Customer Relation Officer in Mumbai

HGS Customer Relation Officer Salary

0 - 4 years exp. (25 salaries)

₹1 L/yr - ₹3.1 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Relation Officer Salary 1 - 6 years exp. (6 salaries)	₹2 L/yr - ₹5 L/yr 42% more
Altruist Technologies Customer Relation Officer Salary 0 - 3 years exp. (10 salaries)	₹1.2 L/yr - ₹3 L/yr 9% less
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Bharti Airtel Customer Relation Officer Salary 3 - 10 years exp. (33 salaries)	₹1.8 L/yr - ₹4 L/yr 36% more
SMFG India Credit Customer Relation Officer Salary 1 - 6 years exp. (29 salaries)	₹1.4 L/yr - ₹3.8 L/yr 25% more
Ujjivan Small Finance Bank Customer Relation Officer Salary 0 - 6 years exp. (21 salaries)	₹1.7 L/yr - ₹2.7 L/yr 1% more

Customer Relation Officer salary at HGS ranges between ₹1 Lakh to ₹3.1 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 25 latest salaries received from various employees of HGS.

Experience wise HGS Customer Relation Officer salaries in Mumbai

Last Updated: 29 Apr 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹0.6 L/yr - ₹1.6 L/yr
1 year (13 salaries)	₹1 L/yr - ₹3 L/yr
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2 years (4 salaries)	₹1.5 L/yr - ₹3.1 L/yr
3 years (4 salaries)	₹1.5 L/yr - ₹4 L/yr
4 years (3 salaries)	₹1.8 L/yr - ₹3 L/yr

Similar Designation salaries in HGS

Senior Associate Salary

(43 salaries)

₹1.5 L/yr - ₹6 L/yr

Senior Process Consultant Salary

(41 salaries)

₹1.75 L/yr - ₹4.2 L/yr

Team Lead Salary

(35 salaries)

₹2.2 L/yr - ₹6.22 L/yr

Customer Service Executive Salary

(30 salaries)

₹1.1 L/yr - ₹3.95 L/yr

Senior Process Associate Salary

(13 salaries)

₹1.7 L/yr - ₹4 L/yr

Customer Care Executive Salary

(13 salaries)

₹1.15 L/yr - ₹3 L/yr

Quality Analyst Salary

(11 salaries)

₹1.95 L/yr - ₹5.2 L/yr

Claim Processing Executive Salary

(9 salaries)

₹1.6 L/yr - ₹3.5 L/yr

Top skills at HGS for Customer Relation Officer

csr inbound customer support bpo Customer Service call center Customer Service malayalam Kannada Customer Support BPO Telugu bengali Outbound Process Malayalam

Salary related reviews for HGS

3.5

Rated by 9 employees for salary & benefits

Customer Relation Officer in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

4.0

• posted on 08 Aug 2020

4.0

for Salary and Benefits

Likes

Good work and environment and good culture.team support and good management and good cafeteria and good facilities taking care of employees and good security.and HGS policies also too good.

Salary - Good

+6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is less

Customer Relation Officer in Hyderabad / Secunderabad

Full Time

Cro Department

5.0

• posted on 17 Mar 2019

4.0

for Salary and Benefits

Likes

It was my first job and coming out of that company due to ramp down of our process ,as I was very unhappy but I rate HGS very highly . Thank you HGS team for your valuable support .

Salary - Good

+6 more

Dislikes

I was bit unhappy with salary because HGS pays less salary .

Customer Relation Officer in Hyderabad / Secunderabad

Titanium Department

4.0

• posted on 01 Aug 2020

3.0

for Salary and Benefits

Likes

Ha it's okay as of now.. Management level Support is good here even though it's changed from HGS to Altruist, the same mangmt people r there almost.. So it's going good. When in Office also environment is good.. for WFH also support is okay..

Job security - Good

+3 more

Dislikes

...nt) is not given after 1 year 3 months also. Incentives in formats stopped.. From last 2 months salary mismatch is coming. It should also be corrected. Career growth like IJP's should be there.. Let's wait for 1 more month & see. Except this remaining all r going good.. Note: No need of high & rich benefits. Normal benefits like Childcaree policies, soft skills training, food discount coupons should be provided.

Customer Relation Officer in Bangalore / Bengaluru

Akr Tech park / Sales Department

1.0

• posted on 28 Dec 2019

1.0

for Salary and Benefits

Likes

Infrastructure, cultural events

Dislikes

...am leaders and Managers shout at agents, HR department is also not transparent. Very less salary is being provided compared to the work. Honesty and integrity is totally invisible.

Salary - Bad

+4 more

Customer Relation Officer in Pune

BFSI, Investments & Trading Department

3.0

• posted on 28 Aug 2021

2.0

for Salary and Benefits

Likes

.... If tha work was not done than the manger used to cry. But the company is good.there was no salary issue..

Work satisfaction - Good

+1 more

Dislikes

If the work was not done than the manger used to cry...

Salary - Poor

+2 more

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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HGS Customer Relation Officer Salary FAQs

What is the salary of Customer Relation Officer at HGS Mumbai?

Customer Relation Officer salary at HGS in Mumbai ranges between ₹1.0 Lakhs to ₹3.1 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 21% less than the average Customer Relation Officer Salary in India. Salary estimates are based on 25 latest salaries received from various employees of HGS Mumbai.

How does the salary of a Customer Relation Officer at HGS Mumbai compare with the average salary range for this job?

The average salary of a Customer Relation Officer at HGS is 21% less than the average salary of a Customer Relation Officer in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Relation Officer at HGS?

csr, inbound, customer support, bpo and Customer Service are some of the popular skills required to work as a Customer Relation Officer at HGS Mumbai.

Which similar companies are paying more than HGS to a Customer Relation Officer in Mumbai?

Tech Mahindra Customer Relation Officer Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
Bharti Airtel Customer Relation Officer Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
SMFG India Credit Customer Relation Officer Salary - ₹1.4 Lakhs to ₹3.8 Lakhs per year
Ujjivan Small Finance Bank Customer Relation Officer Salary - ₹1.7 Lakhs to ₹2.7 Lakhs per year

What is the salary of a Customer Relation Officer in companies similar to HGS in Mumbai?

Altruist Technologies Customer Relation Officer Salary - ₹1.2 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Customer Relation Officer at HGS in Mumbai?

The estimated take-home salary of a Customer Relation Officer at HGS ranges between ₹15,445 per month to ₹17,051 per month in Mumbai. The take-home salary calculation is based on the average HGS Customer Relation Officer salary in India which ranges between ₹1.0 Lakhs to ₹3.1 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Relation Officer at HGS in Mumbai?

According to AmbitionBox, 100% of the HGS Customer Relation Officers in Mumbai reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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HGS Customer Relation Officer Salaries in Mumbai

HGS Customer Relation Officer salary in Mumbai ranges between ₹1 Lakh to ₹3.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 25 HGS latest salaries received from various employees of HGS.