HighRadius Customer Support Manager salaries in India (Updated 2025)

Likes

If you are a fresh college grad, and looking for a job, this is a decent company. Note that, I am calling it decent solely because of the starting salary they offer which is around 8 lpa. Apart from the salary, there aren't many good things to talk about this company. They have this policy of office parties every quarter and moderately frequent team outings - if this interests you.

Dislikes

Firstly, the management lacks a clear direction. Policies change what feels like every 2 months in the name of a "Fast-paced culture". Honestly, it feels like they are rolling out changes and performing Beta testing on their employees. To them, the customer is God - this isn't necessarily a bad thing but it comes at the cost of employee's Work-Life balance. No one will directly ask you to work overtime, but indirectly, deadlines will be set in a way, you will be forced to work overtime as well as on weekends. At times, you won't even get allocation for projects you are supporting as Project Managers will ask you for favours. Promotions used to be good about 2 years ago. But now they have rolled out Auto pH (appraisal) where your KPIs are directly tied to your Project's success. In theory, this sounds good, but in reality, your KPIs get penalized even for client-ended shortcomings such as low adoption or client-ended delays. They boast a lot about how "transparent" this new system is, and how it removes "human biases" but, in reality, whatever rating you get is carved in stone. They will ask you to write a "Challenge Opera" if you feel your rating is incorrect, but it's a waste of time, as the outcome won't change. They will use their "corporate MBA terminologies" to counter your arguments and shut you off. Overall, there are several other shortcomings, but I only recommend this company to fresh college grads and I recommend them to switch within max 1-1.5 years after gaining a decent enough experience.

Likes

Salary and Hikes

Dislikes

Only company which is rated the least in all companies in hyderabad, they hire and fire , most bad CEO ever on this earth, he recently fired CTO and CFO and so many senior leaders - The ratings in apps like Ambition box and glass door speaks for worst job security, every day people sleep and wake up with fear of losing their job

Likes

Good for learning if you are in the correct department as a developer , luckily i was in that stack . so learnt a lot. Flexible work hours. No issue with taking leaves

Dislikes

Low salary for experienced professional Bad management HR is the worst

Likes

Apart from some 10-20 thousand more in salary this company has absolutely NOTHING good.. You will REGRET FOREVER IN YOUR LIFE if you join this company. Worst CEO and FOUNDER ever. Thinks of himself as OMNIPOTENT. He doesn't come and address anyone in real even if he is sitting literally in the next room. Absolutely filthy place.

Dislikes

Absolutely everything in this company is not just bad it is PATHETIC.. Read the thousands of reviews and horror stories and decide for yourself. And if you are an employee reading this please check first if your job is there and you are needed in office tomorrow first. Hire and Fire culture at its peak.

Likes

Nothing at all

Dislikes

Make you work 24/7, pay you less than what is owed. No employee benefits Don't help in cases of accidents and medical emergency No upskill opportunities, no learning curve Extremely bad culture and no workplace ethics