Hi-Tech Customer Care Manager salaries in India

Likes

Nothing is to like in this. Salary date not fixed. Some time 10th of the month will not get the same. No HR involvement in issue.No salary hike after completing 3 yrs in company

Dislikes

All things disliked in this company

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Worst company ever

Dislikes

I have completed the work and they have asked me money. For the mistakes which I have done was only 65 forms and they have asked me money till now and are not returning money to me . They are fraud don't work for them . Because the rules which they say to customer they never ever follow for themselves. People are so warst that they take money from us and tell all nonsense and play games to return money . Don't trust them

Likes

Nothing to like in this company .. HOPE THERE WAS 0 LIKE Button to Click

Dislikes

Horrible company..lots and lots of politics. Employees have a very high Ego Problem specially the old employees they feel they are the CEO or Director of the Company. I was been fire in Pandemic year 2020 which included other new employees who joint recently. Malav Dani the Director judge people by the cast and colour he treats very badly if u dont have good looks. Very bad phase of my entire carrier, they are very much baised. Director show that he is a saint but actually he is complete opposite. WORST COMPANY#SAFE YOUR LIFE FROM THIS MAD COMPANY. I HATE HITECH SPECIALLY MALAV DANI

Likes

The company in open to innovation and readily adopts latest technology.I love the fact that I am a part of a team that has a global client base.As a result ,I get to travel aboard , especially to U.S. and Canada.Besides that we also have two branches at Tollygunge Kudghat and Topsia-Park Circus respectively.We are equipped with the best machines and our highly Qualified teacher's impart training in a friendly and professional mannner. Our comprehensive learning system is designed to provide a complete learning experience incorporating education ,exploration and recreation .In this fast and competitive world imparting multimedia education to one and all at very reasonable charges , is our sole objective.

Dislikes

The work pressure is high .No team -work , communication - gap, less group - activity.Sometimes I have to work 14 -18 hours striaght in a day , I have to attend client calls in the evening and sometimes late into night.