Hexaware Technologies Senior Customer Service Representative salaries in India

Likes

being a fresher they have highest package to offer for candidtaes selected in intl BPO

Dislikes

Starts with management one of the terrible magangement and toxic managers. Transportation team is really challenging and can give you hard time whenver they want and you can't complain about it. Work-culture is very toxic worst policies are there you can't get ill or else you'll face deductions from salary, yes you can apply SL but they have vpa ratings. Job insecurity would always be there if management don't like you than it's over for you.

Likes

The atmosphere was good in my team and the work load was not that high.

Dislikes

My first salary is still not paid in full even after half a year at the office, the canteen is infested with rats, they change the salary structure without informing the employees, the working hours are not fixed and no overtime pay and a lot of other bad things.

Likes

Only the Salary part which I got on time. I don’t know about other process in the same company .

Dislikes

A lot of thing for dislike . Their attendance system of manual from Oracle DHR & Timesheet applies on teams, the pathetic management and HR. No work ethics . Unnecessarily burden to a lead to work most of time however , no trust or eliminate the poor performer . Hygiene Issues on washroom etc etc.

Likes

Supportive colleagues, Team leader, Managers. Overtime benefits and good pay. Two way cabs and bus facility. Training + mock calls + team dinner.

Dislikes

Office politics and partiality by few seniors. Paid leaves not granted sometimes and salary deduction for the same if not reporting to office after informing won't be able to report as put of town or exam work to be done.

Likes

If u can speak quite good English then u will be selected easily in any process and also if u didn't get selected that's bcz ur communication is not good enough or u r pretty much smarter then the interviewer, this was my personal exp during interview.

Dislikes

...they will ask u some nonsense docx, the company don't believe in digitalization. Fr some process the salary they r offering fr freshers and experienced r same :)