Hero Vired Lead Customer Experience Specialist salaries in India (Updated 2025)

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... for. The work culture is exceptional wit a strong focus on employee engagement. The company offers competitive salary and benefits which is a great incentive. I am proud to be associated with Hero Vired and look forward to a long and successful career here.

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I haven't come across any cons so far.

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The company was expanding at the time I joined so, they offered a decent hike on my previous package.

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Except for the one benefit mentioned everything went downhill from day 1. The company had no leave policy in the probation period which was understandable. However, medical reasons along with proofs were also discounted for. An fellow employee of mine was asked to take a cab to the office to prove that he was unwell even after he had provided the necessary documents. Work life balance was a major concern in my previous organization and I was promised it was different here. The company expected you to log-in at 10:30 dot but you were not allowed to leave on time even if you had met your KRAs. Immediate TLs were intrusive and micromanaging under-probation employees as their appraisals and promotions were at stake. We were pulling 11 hour work days but were called in the manager's cabin and held accountable for the results. My physical health, mental health and home conditions deteriorated and I wanted to leave but the management wanted to retain me as I performed well initially. When I took a stand and decided to leave. They did not clear my FandF, and did not give my relieving letter. A few month later I got to know that the management had pushed out a lot of managers and half of the sales floor through forced resignations. The worst thing was toxic work culture, exploitation and favourism was actually glorified and supported by the management. To sum it up a TL once said " Hamari maari gayi hai toh hum tumhari bhi maarenge". May god bless her soul.

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At Hero vired, the work culture encourage continuous learning and provides strong supports for both personal and professional . growth additionally , access to advance technology resources enhance our teaching methods, ensuring innovative and great learning experience both at one

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The ed tech industry can be tricky for faculty member who are more comfortable with traditional teaching method. however, with write support and resources, these challenges can also be opportunities for invitation and enhance student enragement

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Working as a content writer for Hero Vired is truly fulfilling, as it allows freedom of thought and an opportunity to create engaging content across various formats, including articles, blogs and social media. Additionally, one can gain valuable insights into educational practices and trends, further enhancing expertise in the field.

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Keeping up with rapidly changing educational trends and practices requires continuous learning and adaptability, it can also be challenging due to tight deadlines and the need to constantly produce high quality content.

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Being a part of Hero Vired as a consultant has been a great journey. The company's dedication to reshaping India's skilling ecosystem with programs that are truly in dept collaborating with industry leaders and prestigious global institutions helps deliver education that's not only relevant but also of the highest quality.

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One small area that could use improvement is the occasional challenge of managing schedules. With such a wide variety of programs and workshops it can sometimes be tricky coordinate across departments and ensure everything aligns smoothly.