Hero FinCorp Senior Manager Customer Service salaries in India

Likes

...balance is average, not that great but at par with a mature Indian organization. The pay scale is above average as compared to banking organization. If one doesn't provide inputs and do as is told, can increase chances of raise and 100% bonus, even if work is not upto the mark.

Dislikes

Culture is pathetic. There is still traditional thinking of supreme authority and 'I know it all' attitude. One a few members of the management call the shots for whole company and rest management members are mere spectators. Personal grudges between management leads to lot of resources, money and effort wastage. It would be years before the

Likes

The payouts for in this company are good. Regarding salary and incentive. There is no better company than this in two-wheeler sector. And the company is very good. Hero is Hero

Dislikes

There is no Progress in this Company. No matter how well you do your work, you will Not Change .You Can't Climb heights in this Company..In this company you are an Offroll Employee. In this Company , This cases which you once had in the Collection,do not remain with you but go to someone else. And the Case's on which you will do good work, those cases are sent by changing the allocation to others..!!

Likes

I have worked in Hero as Sales manager for 3year. overall work culture is good also good satisfaction and seniors also supporting but lack of knowledge of backhand team likely credit and IT team.It should be improve this because business would be stuck due to those lack of support

Dislikes

Appraisal happening but promotion doesn't happening only happend a designation change letter but salary none of the hike.Poor IT team incentive also poor for onroll employee.

Likes

I love how the company offered learning opportunities and seemed to care about helping their employees develop and grow professionally. They had weekly lunch meetings where we’d learn a new topic, they offered tuition reimbursement, and all of the senior leadership team was very approachable and supportive.

Dislikes

...that I feel like I haven't been rewarded enough for the work I've done for them. Sure, maybe they don't have the budget to pay me more, and that's okay. But I honestly believe that from my experience I should earn more than 50 thousand annually. I have a family, two young kids, and with whatever expenses we have right now, I really need a better salary.

Likes

Can work from home and flexible timing. Incentive structure is very Good. HR give equal importance to all individuals irrespective of colour, Religion and caste.

Dislikes

I found Hectic life schedule after Covid. Salary is decent but carrier growth is little slow.