Helpshift Senior Technical Support Engineer Salaries by 4 Employees (Updated 2025)

7 - 8 years exp.

₹19.5 Lakhs - ₹23 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

141% more than the average Senior Technical Support Engineer Salary in Software Product Companies for 7 - 8 years of experience

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Last Updated: 7 Mar 2025

Companies similar to Helpshift for Senior Technical Support Engineer

Company name	Avg Annual Salary	Open Jobs
Tracelink Senior Technical Support Engineer Salary 11 - 14 years exp. (7 salaries)	₹21 L/yr - ₹38.5 L/yr 35% more
Alation Senior Technical Support Engineer Salary 7 - 9 years exp. (5 salaries)	₹24.8 L/yr - ₹27.3 L/yr 22% more
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Concentrix Corporation Senior Technical Support Engineer Salary 1 - 7 years exp. (479 salaries)	₹2 L/yr - ₹9.5 L/yr 76% less
Tech Mahindra Senior Technical Support Engineer Salary 1 - 7 years exp. (288 salaries)	₹2.7 L/yr - ₹8 L/yr 75% less
Dell Senior Technical Support Engineer Salary 2 - 16 years exp. (146 salaries)	₹3.4 L/yr - ₹14.5 L/yr 62% less

Senior Technical Support Engineer salary at Helpshift ranges between ₹19.5 Lakhs to ₹23 Lakhs per year for employees with experience between 7 years to 8 years. Salary estimates are based on 4 latest salaries received from various employees of Helpshift.

Experience wise Helpshift Senior Technical Support Engineer salaries

Last Updated: 7 Mar 2025

Experience	Avg Annual Salary
7 years (AmbitionBox Estimate)	₹19.1 L/yr - ₹24.4 L/yr
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8 years (AmbitionBox Estimate)	₹18.9 L/yr - ₹24.2 L/yr

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(AmbitionBox Estimate)

₹15.3 L/yr - ₹19.5 L/yr

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₹24.8 L/yr - ₹31.6 L/yr

Associate Software Engineer Salary

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₹7.7 L/yr - ₹9.8 L/yr

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Top skills at Helpshift for Senior Technical Support Engineer

Technical Support SDK Python Production Support Salesforce Troubleshooting Billing Ruby REST API customer support Scripting Customer Service JIRA

Salary related reviews for Helpshift

Senior Software Engineer in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 20 Dec 2022

2.0

for Salary and Benefits

Likes

There are good old engineers holding Helpshift's culture together.

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...red by keywords studios. It was a shit deal. Employees lost their money in it. Salary is not as per industry standard. Most of the employees are underpaid.

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Software Engineer (working remotely)

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Increment is not good. Salary depends on the salary of previous company. A lot of difference between the salary of same experience people.

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Salesforce Administrator in Pune

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Company got acquired by keywords technology after it there is no job security. I have joined 6 months back they asked me leave. Also before me the Salesforce admin she also faced the Same issue. Same for other departments. You can not think to stay for long here.

Job security - Bad

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Helpshift Senior Technical Support Engineer Salary FAQs

What is the salary of Senior Technical Support Engineer at Helpshift ?

The average salary of a Senior Technical Support Engineer at Helpshift in India typically ranges from ₹19.5 Lakhs to ₹23.0 Lakhs per year, depending on experience (from 7 years to 8 years).

The top 10% of Senior Technical Support Engineer at Helpshift earn more than ₹23.0 Lakhs per year, and the top 1% earn over ₹23.0 Lakhs per year. Senior Technical Support Engineer Salaries at Helpshift can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Helpshift employees in India.

What is the estimated take home salary of a Senior Technical Support Engineer at Helpshift in India?

The estimated take-home salary of a Senior Technical Support Engineer at Helpshift in India typically ranges from ₹1,37,751 to ₹1,42,843 per month. This is based on the average salary range of ₹19.5 Lakhs to ₹23.0 Lakhs per year for employees with experience ranging from 7 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Helpshift. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Technical Support Engineer at Helpshift ?

To be a Senior Technical Support Engineer at Helpshift in india, the key skills required include:

- Technical Support
- SDK
- Python
- Production Support
- Salesforce

These skills are highly valued at Helpshift and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Helpshift for Senior Technical Support Engineer in India?

Tracelink	₹21.0 Lakhs to ₹38.5 Lakhs per year
Alation	₹24.8 Lakhs to ₹27.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Helpshift, depending on the role and experience level.

What is the salary of a Senior Technical Support Engineer in companies similar to Helpshift in India?

The salary of a Senior Technical Support Engineer at companies similar to Helpshift in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Dell	₹3.4 Lakhs to ₹14.5 Lakhs per year
Tech Mahindra	₹2.7 Lakhs to ₹8.0 Lakhs per year
Concentrix Corporation	₹2.0 Lakhs to ₹9.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Technical Support Engineer at Helpshift in India?

The salary growth for a Senior Technical Support Engineer at Helpshift depends on factors such as experience, performance, and promotions. On average, a Senior Technical Support Engineer can expect the following growth trajectory at Helpshift:

Experience	Average Salary Range
7 years	₹19.1 Lakhs to ₹24.4 Lakhs per year
8 years	₹18.9 Lakhs to ₹24.2 Lakhs per year

and so on.

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Helpshift Senior Technical Support Engineer Salaries

Helpshift Senior Technical Support Engineer salary in India ranges between ₹19.5 Lakhs to ₹23 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Helpshift latest salaries received from various employees of Helpshift.