HDFC Ergo General Insurance Customer Service Associate salaries in India (Updated 2025)

Likes

Employee can manage his/her work life balance at this organization.

Dislikes

...the cost cutting which effects Employee's conveyance, variable, appraisals etc.. This means Ergo has to improve the adequate pay scale as per Employee's skills and performance.

Likes

Claims

Dislikes

...what to do and how.. just business without planning. Lack of vision n mission. Comparatively Very low salary and incentives . Software n system upto 1980s. Focus on employee tracking instead of supporting.

Likes

Manager are more cooperative , i am happy with management and also they will give salary on time in this pandemic situation.

Dislikes

Everything is fine but i am not happy with my salary. Salary is too low as compared my work. I am too dedicated to my work .

Likes

1.Work environment was friendly & approach towards hierarchial level was easier. 2.Work-life balance was smooth. 3.Learning opportunity was awesome.

Dislikes

1.Compensation is up to the experience & growth 2.Lot of politics 3.Managers take advantage with the strengths like if a person is work-aholic they ask to work more than working hours n burden with loads of work but doesn't appreciate or recognize the efforts 4.Focus on OJT is poor & the seniors had to guide the fresher's about the look & corner of the work process, due to politics the seniors effort go unnoticed.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.