HDFC Ergo General Insurance Customer experience Specialist salaries in Mumbai (Updated 2025)

Likes

Salaries are on time

Dislikes

They need low package employees No scope of growth They don't know how to utilise the employees skills and what ever the skills you have learnt in past every thing will vanished due to non utilisation. If you have good reference you will get good post and salaries The new CEO is very poor in cost optimization Very soon this hdfc ergo will be in loss. There compititior will grow by taking some advantages. There policies are not employee and customer friendly

Likes

Employee can manage his/her work life balance at this organization.

Dislikes

...the cost cutting which effects Employee's conveyance, variable, appraisals etc.. This means Ergo has to improve the adequate pay scale as per Employee's skills and performance.

Likes

Claims

Dislikes

...what to do and how.. just business without planning. Lack of vision n mission. Comparatively Very low salary and incentives . Software n system upto 1980s. Focus on employee tracking instead of supporting.

Likes

Manager are more cooperative , i am happy with management and also they will give salary on time in this pandemic situation.

Dislikes

Everything is fine but i am not happy with my salary. Salary is too low as compared my work. I am too dedicated to my work .

Likes

1.Work environment was friendly & approach towards hierarchial level was easier. 2.Work-life balance was smooth. 3.Learning opportunity was awesome.

Dislikes

1.Compensation is up to the experience & growth 2.Lot of politics 3.Managers take advantage with the strengths like if a person is work-aholic they ask to work more than working hours n burden with loads of work but doesn't appreciate or recognize the efforts 4.Focus on OJT is poor & the seniors had to guide the fresher's about the look & corner of the work process, due to politics the seniors effort go unnoticed.