HDFC Bank Customer Success, Service & Operations Department Salaries in Kolkata (Updated 2025)

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I have had a terrible experience

Dislikes

the work culture, i didn't even had my salary account created after 1 month. The managers were least bothered too. Pathetic organization. The customers used to literally abused in the bank for the poor service.

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The seniors are very supportive. But honestly there is no place for relaxation. Huge work pressure all the time.

Dislikes

There is no decent salary as compared to other companies. Slow career growth and have no job security at all. On the job training is not given to new joinees.

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Only the technical interface side of the platforms used while in tramsactions

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It does not have any transparency on promotion criteria, no uniformity of salary structure, vintage staff are not given due pay , promotions. HR has no roles or say when any staff asks for any query or requirement but says at the discretion of Cluster heads who never encourages except only flattering is done.

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One thing good about bank is that it works on buttering system which lead to fast growth of employee which I lack off 🤷‍♀️

Dislikes

Salary structure Imbalanced work life n company culture Gender discrimination Biased promotion including rating, bonus and increment No proper herichary to solve the issues faced by employee, if addresed then no solution given inadequate to this, have to face more toxic enviornment and inappropriate behaviour by seniors

Likes

Job security, and gives chance to fresher to evolve.

Dislikes

...with hdfc bank however bank is lacking in one thing that is internal promotion.people coming from outside getting more salary than existing experienced employee that gives feeling of disparity and promote people to switch to get better salary.