HDFC Bank Customer Grievance Officer salaries in Mumbai

Likes

Salary comes on time.

Dislikes

There is no one in the bank to explain And the ones that are old, new people treat them differently, & Timing is a big issue, like coming to the bank is on time but leaving is not fixed And there is a lot more to write but it cannot be completed in one line

Likes

Salary is the only like

Dislikes

Work balance is there but no life. Extended hours of working even when you are not supposed to stay. Hr just a pacifier rather than problem solving or solution provided If you are single it will be a best place because you have no time to concentrate on the family

Likes

We are compensated for every product we brought in to the bank.Very excellent incentive bonus and commendable increment as to the position we occupy in the bank.Promotion to the next cadre according to your performance very strictly.

Dislikes

We are tensed on several occasions due to non performance on several occasions.The attitude of seniors is very bad.

Likes

Salary is always on time. Brand name in the market makes feel proud of being part of big organization. Good software Technology system is adopted by the this organisation for both customers and employees. Less technological errors/failures are faced.

Dislikes

Extended working hours, Apart from salary, other benefits are very less as compare to other organisations. Incentive structure is very strict and most of the time partial part of earned incentives are kept on hold for the whole year. Sales is so aggressive as it could harm mental well being. Output is given highest priority than the inputs. Seniors always show aggression for sales and same aggression is seen in their actions and reactions. Overall work culture is not helathy to work. Most of the time obusive language and high volume is used by seniors.

Likes

Nothing except job security. Home loan rates if you stay for long here.

Dislikes

No work life balance. The salary may seem good but is not worth the working hours that you put. Less to no perks at all. They make you work full time even on bank holidays and sundays. Late sitting till almost 11.30 pm at times. Even females are not spared.