HCLTech Service Desk Specialist Salaries by 40+ Employees (Updated 2025)

1 - 8 years exp.

₹2.5 Lakhs - ₹8 Lakhs

Salary of majority employees

14% less than the average Service Desk Specialist Salary in IT Services & Consulting Companies for 1 - 8 years of experience

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Salaries in different departments

IT & Information Security Service Desk Specialist Salary 2 - 8 years exp. (19 salaries)	₹2.5 L/yr - ₹8 L/yr
Customer Success, Service & Operations Service Desk Specialist Salary 3 - 7 years exp. (10 salaries)	₹3.8 L/yr - ₹6.6 L/yr
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Engineering - Hardware & Networks Service Desk Specialist Salary 1 - 6 years exp. (5 salaries)	₹4 L/yr - ₹6.7 L/yr
Quality Assurance Service Desk Specialist Salary 2 - 5 years exp. (AmbitionBox Estimate)	₹3.8 L/yr - ₹5.5 L/yr

Last Updated: 22 Mar 2025

Companies similar to HCLTech for Service Desk Specialist

Company name	Avg Annual Salary	Open Jobs
Mphasis Service Desk Specialist Salary 0 - 9 years exp. (27 salaries)	₹4.5 L/yr - ₹7.5 L/yr 28% more
TCS Service Desk Specialist Salary 3 - 8 years exp. (13 salaries)	₹3 L/yr - ₹9 L/yr 21% more
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Tech Mahindra Service Desk Specialist Salary 2 - 7 years exp. (9 salaries)	₹2.8 L/yr - ₹7 L/yr 7% more
Wipro Service Desk Specialist Salary 3 - 7 years exp. (6 salaries)	₹2 L/yr - ₹8 L/yr 16% less
Accenture Service Desk Specialist Salary 2 - 6 years exp. (4 salaries)	₹4 L/yr - ₹8.5 L/yr 37% more
Genpact Service Desk Specialist Salary 2 - 4 years exp. (4 salaries)	₹3 L/yr - ₹4.2 L/yr 22% less
HCL Group Service Desk Specialist Salary 3 - 5 years exp. (4 salaries)	₹2.5 L/yr - ₹7.2 L/yr 9% less
Cognizant Service Desk Specialist Salary 3 - 8 years exp. (4 salaries)	₹3.5 L/yr - ₹8.7 L/yr 30% more
LTIMindtree Service Desk Specialist Salary 3 - 5 years exp. (4 salaries)	₹5.5 L/yr - ₹9.5 L/yr 59% more
Birlasoft Service Desk Specialist Salary 4 - 9 years exp. (3 salaries)	₹3.8 L/yr - ₹10.1 L/yr 56% more
Kyndryl Service Desk Specialist Salary 2 - 5 years exp. (3 salaries)	₹3.1 L/yr - ₹6.6 L/yr 12% more
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Service Desk Specialist salary at HCLTech ranges between ₹2.5 Lakhs to ₹8 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 45 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Service Desk Specialist salaries

Last Updated: 22 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.5 L/yr
2 years (4 salaries)	₹3 L/yr - ₹5.9 L/yr
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3 years (4 salaries)	₹2.5 L/yr - ₹6 L/yr
4 years (8 salaries)	₹4 L/yr - ₹5.5 L/yr
5 years (11 salaries)	₹3.1 L/yr - ₹6 L/yr
6 years (8 salaries)	₹4.5 L/yr - ₹6.7 L/yr
7 years (5 salaries)	₹2.2 L/yr - ₹8 L/yr
8 years (4 salaries)	₹5.2 L/yr - ₹7.6 L/yr

View all

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Top skills at HCLTech for Service Desk Specialist

Service Desk Helpdesk IT Helpdesk L1 Service desk management IT Service Desk voice support technical helpdesk

Salary related reviews for HCLTech

1.6

Rated by 4 employees for salary & benefits

Associate Consultant in Chennai

Full Time

IT & Information Security Department

2.0

• posted on 14 Feb 2025

1.0

for Salary and Benefits

Likes

Good annual full body checkup for employees and their family

Dislikes

Recruiter promised that I will be receiving the entire variable pay for the first year but I received only for a month and from second month I have not even received 50 percent. No hike/night shift allowance for E3 and above bands . Every project have 3 managers (reporting manager, service managers, who will be part of HCL for 10 or 15 years ) , and who used to micromanage to an extreme, they will ask you to work on company holiday and they won’t approve your comp off or Pay for the holiday. Once the project is stabilised , they will release the highly paid resource to the bench

Salary - Bad

+6 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

2.0

• posted on 10 Feb 2025

2.0

for Salary and Benefits

Likes

HCLTECH is a good company to work with. The work-life balance is good, but it depends on the project/account. The work atmosphere is good.

Dislikes

poor work-life balance, below-average salary and benefits, limited career growth opportunities, inconsistent management quality, concerns about job security due to project-based work, and a perception of inadequate salary hikes even with good performance

Salary - Poor

+6 more

Senior Software Engineer in Nagpur

Full Time

Production, Manufacturing & Engineering Department

2.0

• posted on 05 Feb 2025

2.0

for Salary and Benefits

Likes

The company offers robust training programs, certifications, and upskilling opportunities, particularly in emerging tech (AI, cloud, cybersecurity), helping employees stay competitive.

Skill development - Good

+1 more

Dislikes

we work really hard in project but the salary we are getting as junior's salary. I am not at happy with my hikes even though I got exceptional performance

Salary - Poor

+1 more

Software Engineer in Chennai

Full Time

Engineering - Software & QA Department

1.0

• posted on 05 Feb 2025

1.0

for Salary and Benefits

Likes

We can learn some other skills via some platform like Percipio. This is an advantage.

Dislikes

Salary hike is extremely worst. I'm very disappointed about that. And, they are very conscious about getting work from employee they treat like a machine.

Salary - Bad

+6 more

Analyst in Nagpur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Feb 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

They don’t provide you compensation on basic pay. They will increase your variable incomes like HRA and will keep the basic pay as it is. No promotion. HRs does not take responsibility for anything. Don’t work here if you want to live a stress free life.

Salary - Bad

+5 more

see more salary related reviews

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What people are saying about HCLTech

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goodtoknow293

2w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Service Desk Specialist Salary FAQs

What is the salary of Service Desk Specialist at HCLTech ?

The average salary of a Service Desk Specialist at HCLTech in India typically ranges from ₹2.5 Lakhs to ₹8.0 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Service Desk Specialist at HCLTech earn more than ₹6.6 Lakhs per year, and the top 1% earn over ₹8.0 Lakhs per year. Service Desk Specialist Salaries at HCLTech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ HCLTech employees in India.

What is the estimated take home salary of a Service Desk Specialist at HCLTech in India?

The estimated take-home salary of a Service Desk Specialist at HCLTech in India typically ranges from ₹36,010 to ₹37,234 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹8.0 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of HCLTech. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Specialist at HCLTech ?

To be a Service Desk Specialist at HCLTech in india, the key skills required include:

- Service Desk
- Helpdesk
- IT Helpdesk
- L1
- Service desk management

These skills are highly valued at HCLTech and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than HCLTech for Service Desk Specialist in India?

LTIMindtree	₹5.5 Lakhs to ₹9.5 Lakhs per year
Birlasoft	₹3.8 Lakhs to ₹10.1 Lakhs per year
Accenture	₹4.0 Lakhs to ₹8.5 Lakhs per year
Cognizant	₹3.5 Lakhs to ₹8.7 Lakhs per year
Mphasis	₹4.5 Lakhs to ₹7.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCLTech, depending on the role and experience level.

What is the salary of a Service Desk Specialist in companies similar to HCLTech in India?

The salary of a Service Desk Specialist at companies similar to HCLTech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS	₹3.0 Lakhs to ₹9.0 Lakhs per year
Kyndryl	₹3.1 Lakhs to ₹6.6 Lakhs per year
Tech Mahindra	₹2.8 Lakhs to ₹7.0 Lakhs per year
HCL Group	₹2.5 Lakhs to ₹7.2 Lakhs per year
Wipro	₹2.0 Lakhs to ₹8.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Specialist at HCLTech in India?

The salary growth for a Service Desk Specialist at HCLTech depends on factors such as experience, performance, and promotions. On average, a Service Desk Specialist can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
1 year	₹1.5 Lakhs to ₹4.5 Lakhs per year
2 years	₹3.0 Lakhs to ₹5.9 Lakhs per year
3 years	₹2.5 Lakhs to ₹6.0 Lakhs per year
4 years	₹4.0 Lakhs to ₹5.5 Lakhs per year

and so on.

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HCLTech Service Desk Specialist Salaries

HCLTech Service Desk Specialist salary in India ranges between ₹2.5 Lakhs to ₹8 Lakhs with an average annual salary of ₹. Salary estimates are based on 45 HCLTech latest salaries received from various employees of HCLTech.