HCLTech Customer Support Analyst Salaries by 4 Employees (Updated 2025)

2 - 3 years exp.

₹2 Lakhs - ₹4.9 Lakhs

Low Confidence

Salary of majority employees

39% less than the average Customer Support Analyst Salary in IT Services & Consulting Companies for 2 - 3 years of experience

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Salaries in different departments

IT & Information Security Customer Support Analyst Salary 2 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.9 L/yr
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Finance & Accounting Customer Support Analyst Salary 2 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.2 L/yr

Last Updated: 23 Dec 2024

Companies similar to HCLTech for Customer Support Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Customer Support Analyst Salary 0 - 7 years exp. (4 salaries)	₹3.4 L/yr - ₹5.1 L/yr 36% more
Wipro Customer Support Analyst Salary 0 - 5 years exp. (4 salaries)	₹3.3 L/yr - ₹5 L/yr 31% more
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Tech Mahindra Customer Support Analyst Salary 0 - 7 years exp. (15 salaries)	₹1.8 L/yr - ₹4.5 L/yr 12% more
Accenture Customer Support Analyst Salary 2 - 6 years exp. (43 salaries)	₹3.6 L/yr - ₹8 L/yr 71% more
eClerx Customer Support Analyst Salary 0 - 2 years exp. (3 salaries)	₹2.8 L/yr - ₹3 L/yr 10% less

Customer Support Analyst salary at HCLTech ranges between ₹2 Lakhs to ₹4.9 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 4 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Customer Support Analyst salaries

Last Updated: 23 Dec 2024

Experience	Avg Annual Salary
2 years (3 salaries)	₹2 L/yr - ₹4.9 L/yr
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3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

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Top skills at HCLTech for Customer Support Analyst

Analytics Google Analytics Customer Service Digital Marketing customer support Google AdWords Search Engine Optimization AdWords Troubleshooting International Calling Digital Advertising Customer Service AdWords Digital Marketing

Salary related reviews for HCLTech

Senior Analyst in Chennai

Full Time

IT & Information Security Department

2.0

• posted on 28 Jan 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...s company and Note : ( you don't have an allowance for US projects Night shift). You don't get your "Variable pay" Every three months, they create new policies without any information. One of these policies seems like a way to steal your salary under the name of EPB adjustment Monthly For example, it starts with 500Rs and may increase based on your salary range. The HR and US project manager are the worst Both are well-trained to fool the employees. I can write more about this kind of issue, But I don't have time. please check with other comments and employees

Salary - Bad

+6 more

Senior Analyst in Nagpur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 25 Jan 2025

1.0

for Salary and Benefits

Likes

Worklife balance is good also have opportunities to develop the new skills.

Skill development - Good

+2 more

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

Salary - Bad

+1 more

Senior Analyst in Noida

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 15 Jan 2025

1.0

for Salary and Benefits

Likes

Food available everytime in cafeteria. Outside view is good .

Skill development - Good

+2 more

Dislikes

Perks and benefits are not good and deduction in salary on the basis of performance which is not good by compony . Every employee wants more and more hikes and who do not perform well for money . Who wants deduction but compony policy is to deduct from variables on the basis of performance .washrooms and breakout area are not hygienic .

Salary - Bad

+1 more

Senior Analyst in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 15 Jan 2025

3.0

for Salary and Benefits

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Promotions - Bad

+1 more

Analyst in Noida

Full Time

IT & Information Security Department

4.0

• posted on 31 Dec 2024

3.0

for Salary and Benefits

Likes

Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.

Job security - Good

Dislikes

Nothing good here, everything is bad apart from job security. No growth No hike , No work balance No support from senior's

Promotions - Poor

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What people are saying about HCLTech

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HCL Tech Offer Evaluation

I would like to request you all for your valued advice on how is HCL tech as a company. I have been offered consultant role & have received a 30 % hike. However, a huge chunk of the offered CTC has gone into variable components(EPB bonus, performance bonus). Can you guys please share if hcltech pays the EPB bonus fully/ Month? How is the job security for mid-level experienced employees?

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HCLTech Customer Support Analyst Salary FAQs

What is the salary of Customer Support Analyst at HCLTech?

Customer Support Analyst salary at HCLTech in India ranges between ₹2.0 Lakhs to ₹4.9 Lakhs for experience between 2 years to 3 years. According to our estimates it is 39% less than the average Customer Support Analyst Salary in India. Salary estimates are based on 4 latest salaries received from various employees of HCLTech India.

How does the salary of a Customer Support Analyst at HCLTech India compare with the average salary range for this job?

The average salary of a Customer Support Analyst at HCLTech is 39% less than the average salary of a Customer Support Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support Analyst at HCLTech?

Analytics, Google Analytics, Customer Service, Digital Marketing and customer support are some of the popular skills required to work as a Customer Support Analyst at HCLTech India.

Which similar companies are paying more than HCLTech to a Customer Support Analyst in India?

Accenture Customer Support Analyst Salary - ₹3.6 Lakhs to ₹8.0 Lakhs per year
TCS Customer Support Analyst Salary - ₹3.4 Lakhs to ₹5.1 Lakhs per year
Wipro Customer Support Analyst Salary - ₹3.3 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra Customer Support Analyst Salary - ₹1.8 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Support Analyst in companies similar to HCLTech in India?

eClerx Customer Support Analyst Salary - ₹2.8 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Customer Support Analyst at HCLTech in India?

The estimated take-home salary of a Customer Support Analyst at HCLTech ranges between ₹23,205 per month to ₹24,671 per month in India. The take-home salary calculation is based on the average HCLTech Customer Support Analyst salary in India which ranges between ₹2.0 Lakhs to ₹4.9 Lakhs per year for employees with experience between 2 years to 3 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Analyst at HCLTech?

According to AmbitionBox, 50% of the HCLTech Customer Support Analysts reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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HCLTech Customer Support Analyst Salaries

HCLTech Customer Support Analyst salary in India ranges between ₹2 Lakhs to ₹4.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 HCLTech latest salaries received from various employees of HCLTech.