HCLTech Customer Service Associate salaries in Lucknow

Likes

... benefits, job security, infrastructure,safety, clients. They also provide cabs. The salary was always provided on time. It's really good to work there as it's a brand and helped in growth of my career.

Dislikes

The management of my Pearson project was terrible. They were so mean, egoistic, illogical and without knowledge. They never cared for the agents, do not believe in helping or resolving issues. The only think which was important to them were themselves only. They call employees as selfish. The manager of the chat process was pathetic.

Likes

Talking about HCL, one of the best mnc to work. Unlike other BPO companies HCL is unique in taking care of their employees. Throughout my whole experience I only saw this "employee first". Good old days in HCL.

Dislikes

...t like to point out certain factors which HCL couldn't offer to their employees. Appraisal, work location, salary, management was somewhat good but not as I expected.

Likes

Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.

Dislikes

Nothing good here, everything is bad apart from job security. No growth No hike , No work balance No support from senior's

Likes

Work life balance is great but depends on project and the management. Great choice to Kickstart career for the recent graduate.

Dislikes

No relevance for the LPA mentioned and take-home salary. Too many cuttings and dispersion. Don't expect hike and appraisals every year. Just for name sale they release and provide perks.

Likes

You become comfortable by seeing everyone is going through the same level

Dislikes

Very toxic policy , appraisals are delayed , the salary is not salary its pocket money, the over work culture and less people in work and more people on bench and silent layoffs