HCL Group Senior Service Desk Associate salaries in Hyderabad / Secunderabad

Likes

...cern helping even non-IT people to upskill and grow their career in this field . Pay is fair and management is very helping .

Dislikes

Career is jigsaw puzzle ,you will have to solve and find out your responsibility which as fresher was difficult to know right from beginning though it helped you grow and mature as individual.

Likes

Joining salary is good.

Dislikes

HR department make baseless allegations to remove the employee. Even though when there is no compliance issue, policy violation or customer escalation. Without proof they force to resign.

Likes

Only liked one thing that HCL provided voucher for aws certification.

Dislikes

...ed in offer letter also). Now this component has been brought under performance. Managers gives random rating so that employee gets less variable pay almost 30% 40%. If a manager gives good rating, the rating is decreased by HR on purpose (Confirmed by HR itself ) so that employees would be payed as much as less variable pay. There are times, when manager forgets to give you rating and in that case default rating will be 0 and employee would be payed 0% monthly variable and annual variable. Regarding certification Voucher - Need to follow up for many months to get the voucher. Weekend Work : In case if you have worked on weekend, employee does not get comp off.

Likes

HCL is a very good company for you if you have assigned with some project. It will provide you complete salary even though you are intern or in bench.

Dislikes

Mass layoffs in covid time they literally terminated 100s of people without showing any cause and they simply spoiled freshers careers without providing any technical training and without assigning any projects. Simply placed them on bench and terminated.

Likes

While joining as experienced, they provide good hike. Medical and dental checkup.

Dislikes

... Made people to come back to office forcibly. 4. Very less hike in appraisals. 90 days Notice Period and they will hold ur salary for 1st month. 5. Horrible cafeteria food.