HCL Group Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

Likes

"I appreciate the job security that HCL provides, as it creates a stable and supportive work environment. Additionally, HCL offers excellent internal training programs that help employees grow professionally and stay updated with the latest industry trends and technologies. This commitment to development ensures that we can continuously improve our skills and contribute effectively to the company's success."

Dislikes

"One area that could be improved is the process around salary hikes and the timeliness of compensation letters. Sometimes there are delays, which can affect employee morale and planning. A more streamlined process for these aspects would greatly enhance the overall employee experience."

Likes

Nothing to talk about. Designations are not commensurate with the role. Zero focus on employee engagement and motivation.

Dislikes

Recovers monthly performance bonus across levels eventually on separation or on quarterly basis. No defined timelines for appraisals and promotion. Decisions are centralized. No power and authority from Manager to to Sr. Director. No employee engagement initiatives. People centricity is missing. Inflated designations..no correlation with the role performed.

Likes

Currently working as Third party waiting to become full time employee and since 3 months my Full time employee request is still pending and they keep postponing.

Dislikes

Very less appraisals and no joining bonus also growth is less compared to other companies.

Likes

Cab facility.

Dislikes

No hike No promotion Layoffs Baised Management social media full of scripted videos of how good company is but reality is far different.. Just hire candidates and keep them on bench for long period and then ask them to resign...layoff employee with quick notice...Not at all employee centric company...Better not to join HCL..

Likes

It mostly depends on the project you're in and your reporting manager. 1. Flexibility in working 2. Less micromanagement 3. Job security

Dislikes

...ment which stagnates growth 3. Internal politics 4. No incentives and gifts 5. Low pay compared to market