HarperCollins Publishers India Customer Care Executive salaries in New Delhi

Likes

Earlier it was a good organisation prior 2022. Follow the MNC standard. Salary on time.

Dislikes

Now a days they don't have vision. Don't behave according to market. Hire wrong people on managerial and in management post where they don't know how to take decisions actually they hire people with the reference. HR is not qualified that much where she used skills to maintain culture in the organisation. I would suggest please don't join this organisation because of you join you will loose your growth.

Likes

I love my colleagues come from various cultural background and work happily in collaboration. I also like employee re hire policy here and timing of the company.

Dislikes

I have to work 10-12 hours in a day. Compensation is decent, but growth is slow.

Likes

It's easy and more manual. You can have a work life balance and there are amazing books - office is beautiful too.

Dislikes

HR - absolute nightmare. Marketing leadership follows same approach. Yelling is a norm and considerate cool - but comes across as crass. Its unfortunate because company is otherwise is great.

Likes

Company is having no future plan of growing business in India they only want make on the name of brand. 1.Person not experience in handing team lack of skills all bettering candidates. 2.Management have lack of knowledge on market. 3.wrong person are decision makers. 4.Job security is high among team. 5.Very unethical Company persons are working in team.

Dislikes

Very bad experience work culture is waste.

Likes

Everything is good at harper Collins publishers india specially kaushal jha ex Assistant manager finance at harper collins. niece boss ever and work life is niece.

Dislikes

Contract base employee not secure job.