Gupshup Mumbai Customer Success Manager Salaries by 7 Employees (Updated 2025)

4 - 7 years exp.

₹8 Lakhs - ₹16.9 Lakhs

Avg. annual salary

Fixed

₹

Lakhs

Variable

₹

Lakh

Monthly In-hand Salary

14% less than the average Customer Success Manager Salary in Software Product Companies for 4 - 7 years of experience

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Salaries in different departments

Sales & Business Development Customer Success Manager Salary 4 - 5 years exp. (3 salaries)	₹10 L/yr - ₹12.2 L/yr
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Customer Success, Service & Operations Customer Success Manager Salary 7 years exp. (AmbitionBox Estimate)	₹11.4 L/yr - ₹16.9 L/yr

Last Updated: 13 Jan 2025

Companies similar to Gupshup for Customer Success Manager in Mumbai

Gupshup Customer Success Manager Salary

4 - 7 years exp. (7 salaries)

₹8 L/yr - ₹16.9 L/yr

Company name	Avg Annual Salary	Open Jobs
SirionLabs Customer Success Manager Salary 9 - 11 years exp. (5 salaries)	₹18 L/yr - ₹34.5 L/yr 102% more
Duck Creek Technologies Customer Success Manager Salary 14 - 16 years exp. (5 salaries)	₹25 L/yr - ₹30 L/yr 122% more
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Replicon Customer Success Manager Salary 7 - 10 years exp. (3 salaries)	₹12 L/yr - ₹17.6 L/yr 15% more
CleverTap Customer Success Manager Salary 1 - 9 years exp. (34 salaries)	₹9 L/yr - ₹25 L/yr 53% more
Accenture Customer Success Manager Salary 3 - 11 years exp. (24 salaries)	₹3.5 L/yr - ₹9.7 L/yr 48% less	1 job opening

Customer Success Manager salary at Gupshup ranges between ₹8 Lakhs to ₹16.9 Lakhs per year for employees with experience between 4 years to 7 years. Salary estimates are based on 7 latest salaries received from various employees of Gupshup.

Experience wise Gupshup Customer Success Manager salaries in Mumbai

Last Updated: 13 Jan 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹10 L/yr - ₹12.7 L/yr
5 years (3 salaries)	₹9 L/yr - ₹12.2 L/yr
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6 years (AmbitionBox Estimate)	₹11.5 L/yr - ₹14.7 L/yr
7 years (AmbitionBox Estimate)	₹12.3 L/yr - ₹15.7 L/yr

Similar Designation salaries in Gupshup

Sales Manager Salary

(8 salaries)

₹11.8 L/yr - ₹20 L/yr

Senior Customer Success Manager Salary

(5 salaries)

₹18.9 L/yr - ₹29.3 L/yr

Customer Service Executive Salary

(4 salaries)

₹4.5 L/yr - ₹6.8 L/yr

Business Development Manager Salary

(4 salaries)

₹4.5 L/yr - ₹5.5 L/yr

Salary related reviews for Gupshup

Senior Executive in Mumbai

Full Time

IT & Information Security Department

4.0

• posted on 27 Jun 2024

1.0

for Salary and Benefits

Likes

Nothing except for the part i have to work 2 days only from office

Promotions - Good

Dislikes

low salary, favouritism, management favouring own people, pay disparity even if you are in a higher position you will be given raise as per your salary not as per the position's bracket. You will earn lower then your juniors in slaary.

Salary - Bad

+4 more

Senior System Administrator in Mumbai

Full Time

IT & Information Security Department

5.0

• posted on 05 May 2023

5.0

for Salary and Benefits

Likes

I don’t want to suggest anyone to join the MIS IT team because there are no technical work. Only hardware support or inventory guys can join the MIS IT. If anyone get chance to work with OPS IT team. That’s good. OPS IT having cloud and in-house server technology and most of server are with ubuntu OS. Please confirm the department name before to join basically they suggest only IT name not the full name as MIS IT or OPS IT. Rest of things are okay. Culture is also okay and five day week, (Sat-Sun) general shift 9 to 6.

Salary - Excellent

+4 more

Dislikes

Bonus and appraisal: July month only. You are not eligible for the bonus If you leave before 30-June. There are no Cons apart from this.

Skill development - Bad

+1 more

Software Engineer (working remotely)

Full Time

Engineering - Software & QA Department

4.0

• posted on 08 Aug 2023

4.0

for Salary and Benefits

Likes

..., the pressure was not much, it was chill, but that led me to not learning much. Good salary and compensation. Large team.

Salary - Good

+2 more

Dislikes

Don't see much future, also no job security, bad managing

Job security - Poor

+1 more

HR Specialist in Mumbai

Human Resources Department

1.0

• posted on 05 Sep 2022

3.0

for Salary and Benefits

Likes

Nothing

Dislikes

..., and by chance, you dare to SPEAK UP (their 1st value) you become the target. During your salary negotiation time, they will promise you the stars, but in reality, you get nothing. So choose wisely.

Skill development - Bad

+4 more

Associate Director in New Delhi

Marketing & Communication Department

4.0

• posted on 07 Jun 2020

5.0

for Salary and Benefits

Likes

...sible manner be it personal/professional help, be it any pendamic like COVID. Very transparent company in terms of compensation and a good pay master. 100% recommendation from my side to work here.

Salary - Excellent

+6 more

Dislikes

No branch office in Noida :)

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Gupshup Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Gupshup in Mumbai?

The average salary of a Customer Success Manager at Gupshup in Mumbai typically ranges from ₹8.0 Lakhs to ₹16.9 Lakhs per year, depending on experience (from 4 years to 7 years).

The top 10% of Customer Success Manager in Mumbai at Gupshup earn more than ₹16.0 Lakhs per year, and the top 1% earn over ₹16.9 Lakhs per year. Customer Success Manager Salaries at Gupshup can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Gupshup employees in India.

What is the estimated take home salary of a Customer Success Manager at Gupshup in Mumbai?

The estimated take-home salary of a Customer Success Manager at Gupshup in Mumbai typically ranges from ₹87,747 to ₹90,048 per month. This is based on the average salary range of ₹8.0 Lakhs to ₹16.9 Lakhs per year for employees with experience ranging from 4 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Gupshup. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Gupshup for Customer Success Manager in India?

Duck Creek Technologies	₹25.0 Lakhs to ₹30.0 Lakhs per year
SirionLabs	₹18.0 Lakhs to ₹34.5 Lakhs per year
CleverTap	₹9.0 Lakhs to ₹25.0 Lakhs per year
Replicon	₹12.0 Lakhs to ₹17.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Gupshup, depending on the role and experience level.

What is the salary of a Customer Success Manager in companies similar to Gupshup in Mumbai?

The salary of a Customer Success Manager at companies similar to Gupshup in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Accenture

₹3.5 Lakhs to ₹9.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Success Manager at Gupshup in Mumbai?

The salary growth for a Customer Success Manager at Gupshup in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager in Mumbai can expect the following growth trajectory at Gupshup:

Experience	Average Salary Range
4 years	₹10.0 Lakhs to ₹12.7 Lakhs per year
5 years	₹9.0 Lakhs to ₹12.2 Lakhs per year
6 years	₹11.5 Lakhs to ₹14.7 Lakhs per year
7 years	₹12.3 Lakhs to ₹15.7 Lakhs per year

and so on.

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Gupshup Customer Success Manager Salaries in Mumbai

Gupshup Customer Success Manager salary in Mumbai ranges between ₹8 Lakhs to ₹16.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Gupshup latest salaries received from various employees of Gupshup.