Groupon Senior Customer Support Analyst Salaries by Employees (Updated 2024)

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₹4.1 Lakhs - ₹5.2 Lakhs

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Last Updated: 16 Oct 2024

Companies similar to Groupon for Senior Customer Support Analyst

Company name	Avg Annual Salary	Open Jobs
Firstsource Solutions Senior Customer Support Analyst Salary 1 - 5 years exp. (4 salaries)	₹1.2 L/yr - ₹3.1 L/yr 54% less
Accenture Senior Customer Support Analyst Salary 3 - 8 years exp. (4 salaries)	₹4.7 L/yr - ₹7 L/yr 44% more
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PracticeSuite Senior Customer Support Analyst Salary 1 - 5 years exp. (4 salaries)	₹5.5 L/yr - ₹8 L/yr 36% more
Netradyne Technology Senior Customer Support Analyst Salary 0 - 11 years exp. (4 salaries)	₹9.4 L/yr - ₹9.5 L/yr 104% more
Grayline Medical Senior Customer Support Analyst Salary 14 - 19 years exp. (4 salaries)	₹6.3 L/yr - ₹8 L/yr 51% more

Senior Customer Support Analyst salary at Groupon ranges between ₹4.1 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience. Salary estimates are based on 1 latest salaries received from various employees of Groupon.

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Salary related reviews for Groupon

Customer Service Associate in Bangalore / Bengaluru

Full Time

Other Department

3.0

• posted on 28 Apr 2024

4.0

for Salary and Benefits

Likes

Salary, Benifits, Cafeteria

Dislikes

Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.

Customer Support Executive in Bangalore / Bengaluru

Marketing & Communication Department

2.0

• posted on 14 May 2019

1.0

for Salary and Benefits

Likes

...o understand employee, No growth and no future.. You can be kicked out anytime I'm not terminated but I have seen company kicking out employees for cost cutting.

Dislikes

Higher Authorities, Who are always ready to move and kick out to employees based on their profits

Senior Fraud Analyst in Chennai

Full Time

Risk Management & Compliance Department

4.0

• posted on 16 Oct 2023

3.0

for Salary and Benefits

Likes

Decent salary and there has never been an instance of late salary so can plan properly. Work culture was good up until Covid.

Dislikes

There is no transparency in promotions, promotion interviews are done by immediate managers and obviously, there is bias. There is no proper process change cycle creating lots of confusion within team.

Customer Service Representative in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Worst company, they didnt bother about ur personnel life and health. About salary and incentives are worst ever practise, they made us to work lot and do cost cut in all incentives. No team out, no team lunch. No performance bonus. Completely worst company

Engineering Manager in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

2.0

• posted on 09 Mar 2023

4.0

for Salary and Benefits

Likes

Its employees, work culture, salary and perks even mid level management and leadership are really good.

Dislikes

Job Security is a major concern. Frequent firing. does not matter what position and skill you have, you are not safe.

see more salary related reviews

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a technical project manager

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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Groupon Senior Customer Support Analyst Salary FAQs

What is the notice period for Senior Customer Support Analyst at Groupon?

According to AmbitionBox, 100% of the Groupon Senior Customer Support Analysts reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Groupon Senior Customer Support Analyst Salaries

Groupon Senior Customer Support Analyst salary in India ranges between ₹4.1 Lakhs to ₹5.2 Lakhs. This is an estimate based on latest salaries received from employees of Groupon.