Groupon Bangalore / Bengaluru Senior Customer Service Associate Salaries by 4 Employees

4 - 6 years exp.

₹3.8 Lakhs - ₹4.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

19% more than the average Senior Customer Service Associate Salary in Internet Companies for 4 - 6 years of experience

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Salaries in different departments

Human Resources Senior Customer Service Associate Salary 4 - 6 years exp. (3 salaries)	₹3.8 L/yr - ₹4.2 L/yr
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Customer Success, Service & Operations Senior Customer Service Associate Salary 5 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 17 Mar 2023

Companies similar to Groupon for Senior Customer Service Associate in Bangalore / Bengaluru

Groupon Senior Customer Service Associate Salary

4 - 6 years exp. (4 salaries)

₹3.8 L/yr - ₹4.2 L/yr

Company name	Avg Annual Salary	Open Jobs
BlackBuck Senior Customer Service Associate Salary 2 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹3.1 L/yr 36% less
Swiggy Senior Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹3 L/yr - ₹7 L/yr 14% more
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Firstsource Solutions Senior Customer Service Associate Salary 0 - 7 years exp. (230 salaries)	₹1.2 L/yr - ₹5.5 L/yr 19% less
Teleperformance Senior Customer Service Associate Salary 0 - 6 years exp. (60 salaries)	₹1.1 L/yr - ₹4.9 L/yr 10% less
Concentrix Corporation Senior Customer Service Associate Salary 1 - 8 years exp. (44 salaries)	₹2.9 L/yr - ₹5.5 L/yr At par

Senior Customer Service Associate salary at Groupon ranges between ₹3.8 Lakhs to ₹4.2 Lakhs per year for employees with experience between 4 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of Groupon.

Experience wise Groupon Senior Customer Service Associate salaries in Bangalore / Bengaluru

Last Updated: 17 Mar 2023

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.4 L/yr
5 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.7 L/yr
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6 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.8 L/yr

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Salary related reviews for Groupon

Customer Service Associate in Bangalore / Bengaluru

Full Time

Other Department

3.0

• posted on 28 Apr 2024

4.0

for Salary and Benefits

Likes

Salary, Benifits, Cafeteria

Salary - Good

Dislikes

Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.

Skill development - Bad

+5 more

Customer Service Representative in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Worst company, they didnt bother about ur personnel life and health. About salary and incentives are worst ever practise, they made us to work lot and do cost cut in all incentives. No team out, no team lunch. No performance bonus. Completely worst company

Salary - Bad

+6 more

Customer Service Representative in Chennai

Data Science & Analytics Department

3.0

• posted on 13 May 2022

3.0

for Salary and Benefits

Likes

Good company , but we can't grow as a customer service representative. If your designation is different like IT then this company has a huge potential, they pay well and work culture is awesome ..but no growth in customer service department.

Job security - Excellent

+2 more

Dislikes

No growth as customer service representative. You can't learn anything new and after few years you can't get a job because you are a customer service representative.

Skill development - Bad

+2 more

Customer Service Representative in Chennai

Other Department

5.0

• posted on 19 Jan 2022

5.0

for Salary and Benefits

Likes

...y, there is alot of opportunities provided. Awesome management and work culture. Exceptional salary packages.

Salary - Excellent

+6 more

Dislikes

There is nothing to dislike.

Customer Support Executive in Bangalore / Bengaluru

Marketing & Communication Department

2.0

• posted on 14 May 2019

1.0

for Salary and Benefits

Likes

...o understand employee, No growth and no future.. You can be kicked out anytime I'm not terminated but I have seen company kicking out employees for cost cutting.

Dislikes

Higher Authorities, Who are always ready to move and kick out to employees based on their profits

Salary - Bad

+6 more

see more salary related reviews

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My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Groupon Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Groupon in Bangalore / Bengaluru?

The average salary of a Senior Customer Service Associate at Groupon in Bangalore / Bengaluru typically ranges from ₹3.8 Lakhs to ₹4.2 Lakhs per year, depending on experience (from 4 years to 6 years).

The top 10% of Senior Customer Service Associate in Bangalore / Bengaluru at Groupon earn more than ₹4.2 Lakhs per year, and the top 1% earn over ₹4.2 Lakhs per year. Senior Customer Service Associate Salaries at Groupon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Groupon employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Groupon in Bangalore / Bengaluru?

The estimated take-home salary of a Senior Customer Service Associate at Groupon in Bangalore / Bengaluru typically ranges from ₹29,933 to ₹31,248 per month. This is based on the average salary range of ₹3.8 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from 4 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Groupon. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Groupon for Senior Customer Service Associate in India?

Swiggy	₹3.0 Lakhs to ₹7.0 Lakhs per year
Concentrix Corporation	₹2.9 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Groupon, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to Groupon in Bangalore / Bengaluru?

The salary of a Senior Customer Service Associate at companies similar to Groupon in Bangalore / Bengaluru varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance	₹1.1 Lakhs to ₹4.9 Lakhs per year
Firstsource Solutions	₹1.2 Lakhs to ₹5.5 Lakhs per year
BlackBuck	₹2.1 Lakhs to ₹3.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Groupon in Bangalore / Bengaluru?

The salary growth for a Senior Customer Service Associate at Groupon in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate in Bangalore / Bengaluru can expect the following growth trajectory at Groupon:

Experience	Average Salary Range
4 years	₹3.4 Lakhs to ₹4.4 Lakhs per year
5 years	₹3.7 Lakhs to ₹4.7 Lakhs per year
6 years	₹3.8 Lakhs to ₹4.8 Lakhs per year

and so on.

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Groupon Senior Customer Service Associate Salaries in Bangalore / Bengaluru

Groupon Senior Customer Service Associate salary in Bangalore / Bengaluru ranges between ₹3.8 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Groupon latest salaries received from various employees of Groupon.