Groupon Customer Service Representative Lead Salaries by 30+ Employees

4 - 8 years exp.

₹3.8 Lakhs - ₹7.2 Lakhs

Salary of majority employees

Fixed (100%)

₹6 Lakhs

Variable (0%)

₹0.0

11% more than the average Customer Service Representative Lead Salary in Internet Companies for 4 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Representative Lead Salary 4 - 8 years exp. (28 salaries)	₹4.2 L/yr - ₹7.2 L/yr
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CSR & Social Service Customer Service Representative Lead Salary 4 - 7 years exp. (4 salaries)	₹3.8 L/yr - ₹6.5 L/yr

Last Updated: 31 Oct 2024

Companies similar to Groupon for Customer Service Representative Lead

Company name	Avg Annual Salary	Open Jobs
bp Customer Service Representative Lead Salary 4 - 6 years exp. (4 salaries)	₹5.4 L/yr - ₹9 L/yr 25% more
Michelin Customer Service Representative Lead Salary 4 - 7 years exp. (4 salaries)	₹6.7 L/yr - ₹8.2 L/yr 27% more
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American Express Customer Service Representative Lead Salary 3 - 10 years exp. (4 salaries)	₹6.2 L/yr - ₹8.8 L/yr 34% more
Europ Assistance India Customer Service Representative Lead Salary 10 - 12 years exp. (3 salaries)	₹3.5 L/yr - ₹3.8 L/yr 39% less
Valvoline Lubricants & Solutions Customer Service Representative Lead Salary 9 - 12 years exp. (3 salaries)	₹8 L/yr - ₹11 L/yr 68% more

Customer Service Representative Lead salary at Groupon ranges between ₹3.8 Lakhs to ₹7.2 Lakhs per year for employees with experience between 4 years to 8 years. Salary estimates are based on 34 latest salaries received from various employees of Groupon.

Experience wise Groupon Customer Service Representative Lead salaries

Last Updated: 31 Oct 2024

Experience	Avg Annual Salary
4 years (4 salaries)	₹3.8 L/yr - ₹10.4 L/yr
5 years (3 salaries)	₹4.3 L/yr - ₹10.6 L/yr
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6 years (12 salaries)	₹4.7 L/yr - ₹6.3 L/yr
7 years (10 salaries)	₹4.2 L/yr - ₹6.5 L/yr
8 years (5 salaries)	₹4.5 L/yr - ₹7.2 L/yr

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Senior Associate Salary

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₹3.25 L/yr - ₹3.7 L/yr

Salary related reviews for Groupon

5.0

Rated by 2 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Marketing & Communication Department

2.0

• posted on 14 May 2019

1.0

for Salary and Benefits

Likes

...o understand employee, No growth and no future.. You can be kicked out anytime I'm not terminated but I have seen company kicking out employees for cost cutting.

Dislikes

Higher Authorities, Who are always ready to move and kick out to employees based on their profits

Salary - Bad

+6 more

Customer Service Associate in Bangalore / Bengaluru

Full Time

Other Department

3.0

• posted on 28 Apr 2024

4.0

for Salary and Benefits

Likes

Salary, Benifits, Cafeteria

Salary - Good

Dislikes

Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.

Skill development - Bad

+5 more

Senior Fraud Analyst in Chennai

Full Time

Risk Management & Compliance Department

4.0

• posted on 16 Oct 2023

3.0

for Salary and Benefits

Likes

Decent salary and there has never been an instance of late salary so can plan properly. Work culture was good up until Covid.

Company culture - Good

+1 more

Dislikes

There is no transparency in promotions, promotion interviews are done by immediate managers and obviously, there is bias. There is no proper process change cycle creating lots of confusion within team.

Promotions - Poor

Customer Service Representative in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Worst company, they didnt bother about ur personnel life and health. About salary and incentives are worst ever practise, they made us to work lot and do cost cut in all incentives. No team out, no team lunch. No performance bonus. Completely worst company

Salary - Bad

+6 more

Engineering Manager in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

2.0

• posted on 09 Mar 2023

4.0

for Salary and Benefits

Likes

Its employees, work culture, salary and perks even mid level management and leadership are really good.

Salary - Good

+2 more

Dislikes

Job Security is a major concern. Frequent firing. does not matter what position and skill you have, you are not safe.

Job security - Bad

+1 more

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Groupon Customer Service Representative Lead Salary FAQs

What is the salary of Customer Service Representative Lead at Groupon ?

The average salary of a Customer Service Representative Lead at Groupon in India typically ranges from ₹3.8 Lakhs to ₹7.2 Lakhs per year, depending on experience (from 4 years to 8 years).

The top 10% of Customer Service Representative Lead at Groupon earn more than ₹6.3 Lakhs per year, and the top 1% earn over ₹7.2 Lakhs per year. Customer Service Representative Lead Salaries at Groupon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Groupon employees in India.

What is the estimated take home salary of a Customer Service Representative Lead at Groupon in India?

The estimated take-home salary of a Customer Service Representative Lead at Groupon in India typically ranges from ₹45,355 to ₹46,440 per month. This is based on the average salary range of ₹3.8 Lakhs to ₹7.2 Lakhs per year for employees with experience ranging from 4 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Groupon. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Groupon for Customer Service Representative Lead in India?

Valvoline Lubricants & Solutions	₹8.0 Lakhs to ₹11.0 Lakhs per year
American Express	₹6.2 Lakhs to ₹8.8 Lakhs per year
Michelin	₹6.7 Lakhs to ₹8.2 Lakhs per year
bp	₹5.4 Lakhs to ₹9.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Groupon, depending on the role and experience level.

What is the salary of a Customer Service Representative Lead in companies similar to Groupon in India?

The salary of a Customer Service Representative Lead at companies similar to Groupon in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Europ Assistance India

₹3.5 Lakhs to ₹3.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Representative Lead at Groupon in India?

The salary growth for a Customer Service Representative Lead at Groupon depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative Lead can expect the following growth trajectory at Groupon:

Experience	Average Salary Range
4 years	₹3.8 Lakhs to ₹10.4 Lakhs per year
5 years	₹4.3 Lakhs to ₹10.6 Lakhs per year
6 years	₹4.7 Lakhs to ₹6.3 Lakhs per year
7 years	₹4.2 Lakhs to ₹6.5 Lakhs per year

and so on.

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Groupon Customer Service Representative Lead Salaries

Groupon Customer Service Representative Lead salary in India ranges between ₹3.8 Lakhs to ₹7.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 34 Groupon latest salaries received from various employees of Groupon.