Groupon Customer Service Lead Salaries by 4 Employees

0 - 12 years exp.

₹5.2 Lakhs - ₹12.5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

30% less than the average Customer Service Lead Salary in Internet Companies for 0 - 12 years of experience

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Salaries in different departments

Finance & Accounting Customer Service Lead Salary 10 - 11 years exp. (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.3 L/yr
Customer Success, Service & Operations Customer Service Lead Salary Fresher (AmbitionBox Estimate)	₹4.7 L/yr - ₹5.7 L/yr
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Engineering - Software & QA Customer Service Lead Salary 12 years exp. (AmbitionBox Estimate)	₹11.3 L/yr - ₹13.8 L/yr

Last Updated: 14 Apr 2023

Companies similar to Groupon for Customer Service Lead

Company name	Avg Annual Salary	Open Jobs
American Express Customer Service Lead Salary 9 - 20 years exp. (7 salaries)	₹6.8 L/yr - ₹12.5 L/yr 29% more
Jio Customer Service Lead Salary 5 - 8 years exp. (7 salaries)	₹3.2 L/yr - ₹6 L/yr 43% less
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Danfoss Industries Customer Service Lead Salary 8 - 11 years exp. (5 salaries)	₹7 L/yr - ₹7.4 L/yr 12% less
Johnson & Johnson Customer Service Lead Salary 10 - 15 years exp. (5 salaries)	₹51 L/yr - ₹83 L/yr 705% more
ANZ Banking Group Customer Service Lead Salary 11 - 18 years exp. (5 salaries)	₹24 L/yr - ₹33 L/yr 265% more

Customer Service Lead salary at Groupon ranges between ₹5.2 Lakhs to ₹12.5 Lakhs per year for employees with less than 1 year of experience to 12 years. Salary estimates are based on 4 latest salaries received from various employees of Groupon.

Experience wise Groupon Customer Service Lead salaries

Last Updated: 14 Apr 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹4.7 L/yr - ₹6 L/yr
10 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr
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11 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr
12 years (AmbitionBox Estimate)	₹11.3 L/yr - ₹14.4 L/yr

Similar Designation salaries in Groupon

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Customer Service Executive Salary

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₹2.5 L/yr - ₹4.5 L/yr

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Customer Support Executive Salary

(77 salaries)

₹2.4 L/yr - ₹4.81 L/yr

Team Lead Salary

(43 salaries)

₹4.45 L/yr - ₹12.3 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹3 L/yr - ₹3.8 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹9.5 L/yr - ₹12.1 L/yr

Senior Associate Salary

(11 salaries)

₹3.5 L/yr - ₹5 L/yr

Process Associate Salary

(4 salaries)

₹3.25 L/yr - ₹3.7 L/yr

Senior Analyst Salary

(4 salaries)

₹4 L/yr - ₹12 L/yr

Salary related reviews for Groupon

Customer Service Associate in Bangalore / Bengaluru

Full Time

Other Department

3.0

• posted on 28 Apr 2024

4.0

for Salary and Benefits

Likes

Salary, Benifits, Cafeteria

Salary - Good

Dislikes

Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.

Skill development - Bad

+5 more

Customer Support Executive in Bangalore / Bengaluru

Marketing & Communication Department

2.0

• posted on 14 May 2019

1.0

for Salary and Benefits

Likes

...o understand employee, No growth and no future.. You can be kicked out anytime I'm not terminated but I have seen company kicking out employees for cost cutting.

Dislikes

Higher Authorities, Who are always ready to move and kick out to employees based on their profits

Salary - Bad

+6 more

Senior Fraud Analyst in Chennai

Full Time

Risk Management & Compliance Department

4.0

• posted on 16 Oct 2023

3.0

for Salary and Benefits

Likes

Decent salary and there has never been an instance of late salary so can plan properly. Work culture was good up until Covid.

Company culture - Good

+1 more

Dislikes

There is no transparency in promotions, promotion interviews are done by immediate managers and obviously, there is bias. There is no proper process change cycle creating lots of confusion within team.

Promotions - Poor

Customer Service Representative in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Worst company, they didnt bother about ur personnel life and health. About salary and incentives are worst ever practise, they made us to work lot and do cost cut in all incentives. No team out, no team lunch. No performance bonus. Completely worst company

Salary - Bad

+6 more

Engineering Manager in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

2.0

• posted on 09 Mar 2023

4.0

for Salary and Benefits

Likes

Its employees, work culture, salary and perks even mid level management and leadership are really good.

Salary - Good

+2 more

Dislikes

Job Security is a major concern. Frequent firing. does not matter what position and skill you have, you are not safe.

Job security - Bad

+1 more

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My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Groupon Customer Service Lead Salary FAQs

What is the salary of Customer Service Lead at Groupon ?

The average salary of a Customer Service Lead at Groupon in India typically ranges from ₹5.2 Lakhs to ₹12.5 Lakhs per year, depending on experience (from Fresher to 12 years).

The top 10% of Customer Service Lead at Groupon earn more than ₹12.5 Lakhs per year, and the top 1% earn over ₹12.5 Lakhs per year. Customer Service Lead Salaries at Groupon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Groupon employees in India.

What is the estimated take home salary of a Customer Service Lead at Groupon in India?

The estimated take-home salary of a Customer Service Lead at Groupon in India typically ranges from ₹60,171 to ₹61,693 per month. This is based on the average salary range of ₹5.2 Lakhs to ₹12.5 Lakhs per year for employees with experience ranging from Fresher to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Groupon. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Groupon for Customer Service Lead in India?

Johnson & Johnson	₹51.0 Lakhs to ₹83.0 Lakhs per year
ANZ Banking Group	₹24.0 Lakhs to ₹33.0 Lakhs per year
American Express	₹6.8 Lakhs to ₹12.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Groupon, depending on the role and experience level.

What is the salary of a Customer Service Lead in companies similar to Groupon in India?

The salary of a Customer Service Lead at companies similar to Groupon in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Danfoss Industries	₹7.0 Lakhs to ₹7.4 Lakhs per year
Jio	₹3.2 Lakhs to ₹6.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Lead at Groupon in India?

The salary growth for a Customer Service Lead at Groupon depends on factors such as experience, performance, and promotions. On average, a Customer Service Lead can expect the following growth trajectory at Groupon:

Experience	Average Salary Range
Fresher	₹4.7 Lakhs to ₹6.0 Lakhs per year
10 years	₹6.8 Lakhs to ₹8.6 Lakhs per year
11 years	₹6.8 Lakhs to ₹8.6 Lakhs per year
12 years	₹11.3 Lakhs to ₹14.4 Lakhs per year

and so on.

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Groupon Customer Service Lead Salaries

Groupon Customer Service Lead salary in India ranges between ₹5.2 Lakhs to ₹12.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Groupon latest salaries received from various employees of Groupon.