ANZ Banking Group Customer Service Lead salaries in India (Updated 2025)

Likes

1. High salary for a fresher 2. Expansive office with fully equipped cafeteria and gym facilities 3. Flat organizational hierarchy

Dislikes

1. The high salary is the trap. They give you so much, that it becomes very difficult to leave. And that's the only way they can get new talent in company 2. No appreciation at all. Very toxic culture 3. No training or skill development 4. Its a dead end job. No challenges 5. Heavily understaffed with no inclination to hiring. My team was 32 member team till 2018 which reduced to 11 people by 2023. More people were leaving it than joining. But workload remained the same

Likes

ANZ culture is Awesome. Salary wise little poor. Last two years no bonus were given. Es

Dislikes

ANZ is a good company. The team which I had worked had lot of internal and group politics. There were deserving candidates for the roles. But the operation manager, She offered those roles to her ex colleagues who worked with her. I know few staffs who really hard working left because of this manager. They don't change these managers often.

Likes

So if I have to sum it up Aus ops is way better that Nz ops here in Nz ops there is micro management along with zero career growth salary being a TL or PL goes max till 5-6 L pa allowance also sucks here u get ₹100 paid for per day for doing an afternoon shift in terms of growth as well it's to much of politics they roll out positions for name sake when they have already decided the person it's like wasting other's time.

Dislikes

Micro management, TL and Pl with zero process knowledge, stagnant growth, salary is horrible

Likes

Good package for freshers, good work life balance, friendly colleagues.

Dislikes

They don't provide training, they restrict everything to self-training, seniors have lot of head weights and doesn't support all the time.

Likes

Overall anz is good, the terms and policies, transport all good

Dislikes

...d then the management will make sure to show u the hell they torcher very badly. Promotions are very far no hike no proper recognition for the hard work to much of partiality, dominations many more.