Great Learning Customer Care Manager salaries in India

Likes

It has a good brand value

Dislikes

No pay parity. Hiring anyone on any role. Like 2yrs experience candidates can be a sr. Manager if you have contacts. No work life balance. Too much unnecessary pressure. No one listens to the suggestions given. No opportunity for IJT.

Likes

Nothing to like in this company

Dislikes

1) Work Culture very much toxic 2) Less salary 3) If you want to find worst TL come to great learning 4) Undesirable targets 5) Zero efforts in providing training and then they want to be the best employers 6) Clearly they have no knowledge how to manage there workforce 7) If you want have a happy life stay away from this place many more jobs available wait for few more weeks but get something better 8) They still think they are working in the Covid period and edtech product are still in very much demand. I think they should remove this curtain from there brain try to look what is the actual need of there customers. 9) Please stay away from this place, I had wasted an year in this place.

Likes

Benefits like Food was provided . Cab service was there .

Dislikes

...5 percent of the people don't even pick up the call. Poor work culture and team. Try to frame my friend that he isn't working well by cutting and taking clips of call from between and sending to audit team. Toxic work culture . And asking employees to leave just after 2 months of work. Team was not cooperative (TL, Manager and AGM). Would recommend not to join this company. Join at your own risk and have hood back up option with yourself.

Likes

They give the option of work from home.

Dislikes

...r them which is not what program managers do. Not enough members to handle work. Disparity in pay scale of employees.

Likes

- Visionary founders with true intent to deliver long term value to India's current need for quality education. - Good Culture - Good office location and environment. - Free coffe/tea, fruits, lunch buffet. - Great Product Delivery Quality.

Dislikes

- Below market average Salary. - Poor incentive structure and NIL Bonus(Sales/Marketing). - Overvalued courses with no innovation and extremely high price. - Mediocre and incompitent mid level senior leadership. - Extremely high work pressure and unrealistic targets. - Conservative marketing and poor portfolio expansion. - Zero innovation and receptivity to feedback. - Poor training team and modules. - Hiring all the time, unable to hold it's top players. - Feebacks never implemented, but critiqued and silenced. - Work force too comfortable, work like government job. No growth and expansion compared to peers. - Pillars of company's culture and growth have left in masses in last 2 quarters.