Great Learning Customer Care Executive salaries in India

Likes

It has a good brand value

Dislikes

No pay parity. Hiring anyone on any role. Like 2yrs experience candidates can be a sr. Manager if you have contacts. No work life balance. Too much unnecessary pressure. No one listens to the suggestions given. No opportunity for IJT.

Likes

- Visionary founders with true intent to deliver long term value to India's current need for quality education. - Good Culture - Good office location and environment. - Free coffe/tea, fruits, lunch buffet. - Great Product Delivery Quality.

Dislikes

- Below market average Salary. - Poor incentive structure and NIL Bonus(Sales/Marketing). - Overvalued courses with no innovation and extremely high price. - Mediocre and incompitent mid level senior leadership. - Extremely high work pressure and unrealistic targets. - Conservative marketing and poor portfolio expansion. - Zero innovation and receptivity to feedback. - Poor training team and modules. - Hiring all the time, unable to hold it's top players. - Feebacks never implemented, but critiqued and silenced. - Work force too comfortable, work like government job. No growth and expansion compared to peers. - Pillars of company's culture and growth have left in masses in last 2 quarters.

Likes

- Flexible working hours - Lunch and fruits from the company when WFO - Good LMS platform and administration - No micromanagement

Dislikes

- Unequal salary for people at the same level in the hierarchy - Low growth - Lots of meetings and overall management is average - Always focuses on a bell curve and retains mediocre employees and not the hardworking or high-performing ones - Team-wise management differs and has lots of hierarchial delays - 10 year old company but too centralized and lots of people in delegation level and less people in the execution level - More bargaining power as well as generally authority with external stakeholders and no power internally, if you go by the so called value proposition. With the quality GL claims, it must have more or rather equal authority over the stakeholders - Skip level meetings, HR meetings etc are all namesake

Likes

As compare to other EdTech platforms Working in great learning is much better But salary n incentives are not up to the mark It is good for 1 yr profile and for those how are working in lesss salary But senior profile not worth it Incentives are less But culture is good Growth is really slow you can’t be promoted in 2yr And salary appraisal are not good

Dislikes

Salary , incentives, poor management Leadership is not there Poor appraisal.

Likes

Salary and benefits Culture Training is provided after onboarding Honest sales process Hybrid working model High Quality Programs

Dislikes

6 days working Poor incentive structure Poor appraisals Lead distribution is a mess. Once you have a bad month, you'll struggle for a long time. Monotonous, no training or upskilling