Google Operations Center Manager Process Excellence salaries in India

Likes

All the negative reviews here are genuine. Nothing to like. Please do not join if you are a career oriented person and into digital marketing and have knowledge about Google ads and Dv360. The management is in a fairy land illusion claiming we re the best in industry which is a myth they believe. if you talk to hr and management about the problems n career growth in the organisation, the leadership team says we are giving you free food in cafeteria for you. Really pathetic and unprofessional.

Dislikes

...nies and do not value experienced employees. Downright cheap and unprofessional. They only play the Google brand game and give cheap compensation to employees. It's fake Google. Only to ease the work of Google Employees and to put the blame on you.

Likes

Considering that GOC provides good insurance policy and bonus nothing other than that were appealing or worthy to be shared. Although experience at work will remove all the happiness.

Dislikes

...et with all of the associates and one on one by the team leads happen very rare. The managers also manipulate very easily when it comes to annual hike or bonus, they just add some random arguments to make you believe that you haven't met the metrics which is totally the opposite. Overall, very bad management and you'd feel that you are not part of a Google Firm but you are working for a vendor who just has the name of Google. Also this is a 24/7 rotation shift role.

Likes

Highly Toxic Work Culture, No Career Growth, Bad Salary Hike, Politics and Micromanagement. Higher Management has Literally No Clue regarding the present situation of Support Associates. Company is facing it's Highest Attrition Rate in the Last 3 Years due to Toxic Politics played by Managers and Team Leaders with addition of Toxic Work Culture.

Dislikes

Managers and Team Leads have only 3 tasks in Google Operations Center - Micromanagement, Gossiping and Politics. If you are a Career Oriented Person, please don't Spoil your Professional Career and Resume Experience by joining Google Operations Center. One of my Colleague is now suffering from High Depression and Anxiety due to Toxic Work Culture of Google Operations Center. There are much better work opportunities available in the Indian Market currently in comparison to Google Operations Center. Think Twice before joining Google Operations Center else you might only end up regretting later in future.

Likes

Salary Amenities like Food, Transportation & Vendiman for free Snacks Policies like ML and BBL

Dislikes

...arty companies and so is the leadership team which creates a messy work culture Flat hirarchy with limited salary range

Likes

If you.just want good free food, cab and good salary, go ahead and join blindly. Company is good in terms of benefits and amenities.

Dislikes

A lot of politics in team. Only people close to managers get promotion irrespective of their prior experience. A few TLs are discriminative in their behaviour and you can’t directly approach HR. You gotta first complain to the skip level manager and that guy would leak things to TL, and you’re a gone case. There are a handful of QAs who score writers on each and every ticket. These people are heavily pampered by TLs. See it’s like you get manipulative critical feedback just before the end of the year so that it affects your annual bonus. You also get critical feedback on ticket if you complain against your TL or it actually depends on QAs opinion about you. Whatever they say is final, they are like hitlers. No one has guts to go against them, even the so called appeal in feedback will only backfire. These QA’s have 2 or less than that prior experience working as call center executives and some as freelances but they managed to get promotions. Senior people with prior relevant experience will just be stagnant in their positions. I’ve noticed one worst thing that people give importance to looks. It’s a BPO not an IT company.