GMR Group Senior Customer Service Executive salaries in New Delhi (Updated 2025)

Likes

Work and life balance, salary on time, exposure(depending upon your domain).

Dislikes

Bad appraisal and promotion policy, corruption at higher level,internal politics, sir/madam culture, egoistic management, no work from home, no learning’s, no appreciation and award.

Likes

On time salary.

Dislikes

Becoming less employee-oriented and lacks respect for its workforce. There's a noticeable decrease in open communication, leading to confusion and dissatisfaction. Employees feel undervalued due to the absence of recognition for their hard work, and there's a worrying trend of increased work expectations without consideration for work-life balance. Despite providing feedback, little action has been taken to address these issues. I believe it's crucial to encourage open dialogue, recognize employee achievements, and promote a healthier work environment

Likes

Work life balance is good, salary on time.

Dislikes

No promotion at all, salary increment for belo manager post is very less, Senior person will take all benefits good rating and increment. Three months notice period they release you forcefully they will make you serve three months notice period. In Five years I got only 2 lac increment from base salary which I have joined.

Likes

In some roles, you may get good exposure, which may help you in your career later. So, you may look for working in very short term here.

Dislikes

... Saturday off. Very rigid criteria for promotion. Very low salary increment. It will forfeit your variable pay if you are not going to work for next year. Every piece of information is confidential here (even if it is available in public domain) and requires the Group Chairman’s approval for sharing. So, you may struggle to know the business itself.

Likes

Clear vision and direction from Top Management Visibility and transparency at certain initiatives Allows employees to fail and learn Ownership and empowerment Exposure to new technologies and will be open for adoption

Dislikes

Typical stereotypes of proprietary company Management sometimes are not approachable Worklife policies are not employee friendly Salary is based on previous employment and not on industry benchmarks