Genpact Customer Service Executive Salaries in India

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Nothing

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... not profesional. They'll just interview and after that won't update the status. Salary is very low even for experienced ones. If the interview is scheduled for tomorrow 11 AM, then they'll mail on today 8pm to inform, in case of walk-in also. Unprofessional behaviour. I've attended the interviews of other MNCs, but Genpact HRs didn't maintain professionalism

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...e of friends and they had a good experience and now moved ahead in their career. Remember always don't go just for salary like many other MNC'S offer you, always look from every aspect for a long cause short term goals will not create a strong resume. Best of luck people Warm regards, Yasin

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Just that the growth pattern is slow but as I said earlier slow and steady will always be beneficial however they could always implement on making people achieving the goals fast so that everyone can get a role to play and this will also help in expanding their business.

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Job security no work stress also no growth in career

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Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

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On time salary, Tools and other issues fixed timingly.

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Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

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...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.