Genpact Desktop Support Engineer L1 salaries in Hyderabad / Secunderabad

Likes

Monopoly of few people, Nothing to Learn, If you join here. you will be stuck without any learning. Do not join in their IT section. You will never be get a chance to grow. Most of the employees are working here atleast for last 15 years which is good and bad both..because 3 months notice period never be compromised. Increment is just a name.

Dislikes

Monopoly Work life balance is zero. Apart from salary ,Nothing for whole team. Lengthy process for small task.

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work.

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Likes

There are moderate growth opportunities in this Organizations.Work pressure is normal depending on your process.Hrbrid shift timings. If you have pending work, you can complete it any time before its deadlines. Sometimes organization throws parties for their employees which is privilege for us. Office is located nearby metro; that's why it is easy for us to commute.

Dislikes

Salary hike is horrible, hardly 4 to 5% annually There is not much learning. Again, it is depending on your process. Monotonous work. It will be difficult for you to acquire new skill set. Manager is not very supportive and will not guide you. You are on your own. If you try to switch your process, you might be in great trouble i.e if you don't get a new process on time, you might lose your job.

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Dislikes

Salary and appraisal in this company is not really high.

Likes

Company Culture is good but when it comes to Project part sometimes management need to be flexible. But for skill development and learning it is good.

Dislikes

It is about the salary and promotions. The appraisal is too low and the benefits are not much. There is no night shift compensation. Cab charges are also applicable