Fulcrum Digital Customer Success, Service & Operations Department Salaries in India

Likes

There is nothing to like about the organisation.

Dislikes

The organisation will suck every penny out of your salary with zero job security as they have their internal politics and will never appreciate your hard work despite of the time you dedicate to your work. If client need is there then they will not give you a single day off. More precisely the management is worst and all they care is about their internal politics and will not give you notice before releasing you and most importantly they will ask you to resign from the system that too without any reason

Likes

-People are very good. They cooperate when needed on projet - Salary Benefits are good

Dislikes

As the projects are client specific the company has to align with the deadlines of the client and the company never say no of the deadlines are unrealistic and commits so people overwork many times.

Likes

The employees are supportive, management is good. Salary on time. Benefits are good. Work from home . Lots of HR activities.

Dislikes

Since it’s a third party vendor for clients, you may feel insecure about your job once project gets over.

Likes

Work from home option is there. Salary wise also ok.There is no variable pay. All is fixed.

Dislikes

They usually hire people for a particular project. Once project is over, they move people on bench and then people are laid off. Basically there are no much projects available, hence there is no job security. Hiring process is also very much tidious.Communication from company side is not proper.

Likes

The company culture is good if you have good manager, some managers are really good over here, if you get chance to work with them, then it's like Great Places to Work. Upper-level management is very good they listen to the feedback of the employees and act accordingly.

Dislikes

Some managers are very bad, it feels like you are working sometimes in politics and sometimes as a Daily wage worker when you work with these managers.