Frontline Managed Services Senior Service Desk Analyst salaries in India (Updated 2025)

Likes

Amazing benefits and good work-life balance. The salary is also good for the industry, especially for a company in Goa. A lot of great people to work with. The India management is surely very approachable.

Dislikes

Promotions can be restricted and rapid growth in the company may cause repeated changes in policies and processes, but it's all part of the growth.

Likes

Decent work/life balance Excellent training team Festival/cultural celebrations Occasional team building activities

Dislikes

Does not support remote working Mediclaim benefits are limited Salary range should be increased considering it's an odd shift job (US hours) Pickup services not provided for female employees (only drop)

Likes

Work culture is very good at Frontline. No micro management and the leadership is very supportive. But no career growth much. You can avail your paid leaves and managers approves easily. managers are from US but from India. Follows US culture, so no pressure at work.

Dislikes

Office is very small and no cafeteria. Hike is pretty decent. On an average you could get 10 percent hike. Could be more. N

Likes

It is one of the best MSPs I ever worked with, I enjoy working in this company, and management is super duper supportive!

Dislikes

I do not have a single response to dislike this company. I have been happy working here from last more than 3 years.

Likes

There is nothing to like except work from home

Dislikes

No proper induction. No proper training. Very risky to join this organisation as there is 0 job security. I was confirmed after 6 months of probation and in the 8th month of my employment HR and manager called all of a sudden and told me today is my last working day due to the organisation restructuring and all my access were revoked in next 30 min.