Fortrea Development India Private Limited Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Good work-life balance. Work from home culture. Salary on time.

Dislikes

The IT management is always trying to threaten employees in the name of termination. People getting terminated over a single call without any prior intimidation. Thankless behavior of management towards key employees.

Likes

There is no much pressure at work. Leaves are approved as per our needs, Salary is credited on time. WFH family is available Team coordination is good. No Micro Management. Overtime is paid, if worked extra Salary hike every year Freedom to work at our own convenience. Appreciate the work if work is good. Conduct offline and online cultural and fun events. Conduct Knowledge Sharing sessions. There are Employees Resource Help Groups to help employees and their family in case of emergency. Mentoring Programs are conducted to share knowledge and culture throughout the globe. Company is tie up with health insurance companies to provide health insurance to employees

Dislikes

Have to wait for 1.8 years if in case, if we want to shift to another department

Likes

Work culture is great, no micromanagement , flexibility .

Dislikes

Salary hike is not great and does not move as per the inflation, no market adjustments, career progression is difficult to nil specific to management Category profile as it is all dependent on the current line manager and how much they can showcase him/her. Even lateral movement is difficult and usually profile is not considered. They r ready to take someone from outside and place 40% hike but am not sure the reason( may be internal politics) why they can't give chance to internal people who can stay back with immense enthusiasm and can impart trust /stability to the organization.

Likes

...onment and culture. Teammates are supportive and the management is transparent. Company policies are nice, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

In process level, few manual activity to be avoided.

Likes

Good work environment and culture. Excellent for freshers to grow and management and company will give you time to learn

Dislikes

...nd people at starting level are waiting for their payslip. Jan Dec is pay cycle. And you get revised salary in July which is really wondering