Flex Customer Service Officer salaries in India (Updated 2025)

Likes

1. Impact of Management The employee experience is often directly influenced by the immediate manager. A good manager can make any organization enjoyable to work for, regardless of challenges. Conversely, a poor manager can diminish even the best company policies. 2. Positive Aspects Employee Health Insurance: One notable positive is the organization's health insurance policy, which is beneficial for employees and their families.

Dislikes

...responsive to concerns. This affects employee morale and trust in the system. 5. Salary Package Concerns Salary packages are not competitive, forcing employees to adopt cost-cutting measures such as living far from work. A review of salary structures is crucial to align them with market standards.

Likes

Average work life balance.

Dislikes

Yearly Salary hike is too low 3 to 7%. BPO type work culture Promotions are too delayed(After 3 to 5 years)... 3 Month NON NEGOTIABLE Notice period makes it difficult to exit and find new job. Too much excel reports and repetative work makes you feel like Clerk. Paid transport.No free canteen facilities. Flex is BIG NO for engineers...

Likes

I'm supposed to complete 10 yrs but exactly one month before they terminated...very worst management in Chennai GBS .. especially that Sr. Director Ramesh Bandaru... Sr HR Director Yathi Venkatesh

Dislikes

...his covid period. Whole management is worst and they are playing worst politics. Now I'm jobless also they didn't gave me any compensation or severance package...

Likes

...ou can get to learn about the corporate hierarchy, culture, business process. The HR team who induct you into the company has skills to pay the bills. The induction would happen like a dream though it doesn't feature great infra unlike few corporates today having university like campus and featuring a resort like residential training periods. If joined as a fresher the one thing you will notice is getting a low pay. Transportation, Learning and recreation rooms and reasonable deductions do have an upper hand. Internal movement of employees. Paving them ways to learn in a cross functional environment.

Dislikes

...oyed that year) No overtime allowance No leave encashment No subsidised food Low market pay Low allocation of money per head for team out. Restrictions on outstation team out No cultural fest on annual basis No mediclaim for persons in low grades No insurance for persons salaried less than 20k

Likes

Good benefits like insurance and 45 leaves yearly.

Dislikes

... it is will be nightmare for you and if you are SOP guy then it is best for you. Also they are facing cost cutting issue to increase profits so they are doing silent layoffs and try to torture employee so they will resign. And if you are trying to leave then they smash you with 3 months notice even if you are on bench and try to rot you to satisfy ego. I work here for last 3 years and they didn't give any hike or promotion except you licking there shoes. Please don't join this company now this senior management basterds are here for 10 years more and they are not going until thie retirement and this basterds also don't have any technical IT skills. Thanks to god for bringing me out of this hell.