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3.9

based on 5.5k Reviews

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Customer Success, Service & Operations

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FIS Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 2.9k latest salaries
Designation Avg Annual Salary Open Jobs

Team Member

0 - 8 years exp. (313 salaries)
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₹1.8 L/yr - ₹5.5 L/yr

Customer Service Associate

0 - 5 years exp. (116 salaries)
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₹2.4 L/yr - ₹5.3 L/yr

Team Lead

4 - 14 years exp. (85 salaries)
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₹4 L/yr - ₹16 L/yr

Customer Service Executive

0 - 6 years exp. (81 salaries)
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₹2.2 L/yr - ₹4.5 L/yr

Starting your career? Discover FIS fresher salaries in India

Senior Associate

1 - 7 years exp. (75 salaries)
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₹3.4 L/yr - ₹10 L/yr

Team Coach

2 - 9 years exp. (73 salaries)
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₹2.5 L/yr - ₹7 L/yr

Team Lead Operations

3 - 10 years exp. (58 salaries)
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₹4.6 L/yr - ₹9 L/yr

Fraud Analyst

0 - 6 years exp. (46 salaries)
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₹2.2 L/yr - ₹4.7 L/yr

Chargeback Associate

0 - 5 years exp. (46 salaries)
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₹2.1 L/yr - ₹5 L/yr

Team Coach Production

1 - 9 years exp. (40 salaries)
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₹3 L/yr - ₹5 L/yr

Customer Care Executive

1 - 6 years exp. (40 salaries)
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₹2.1 L/yr - ₹5 L/yr

Analyst

1 - 7 years exp. (39 salaries)
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₹1.2 L/yr - ₹9.7 L/yr

Senior Analyst

2 - 10 years exp. (36 salaries)
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₹3 L/yr - ₹10 L/yr

1 job opening

Associate Lead

2 - 9 years exp. (35 salaries)
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₹4.1 L/yr - ₹10 L/yr

Lead Analyst

4 - 13 years exp. (34 salaries)
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₹5.8 L/yr - ₹15.3 L/yr

3 job openings

Dispute Analyst

1 - 6 years exp. (27 salaries)
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₹3.1 L/yr - ₹4.8 L/yr

Operations Manager

10 - 17 years exp. (25 salaries)
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₹7.5 L/yr - ₹20 L/yr

Senior Customer Service Associate

1 - 6 years exp. (22 salaries)
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₹3 L/yr - ₹5 L/yr

Process Specialist

3 - 6 years exp. (21 salaries)
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₹4 L/yr - ₹8.6 L/yr

Charge Back Analyst

1 - 13 years exp. (21 salaries)
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₹3.4 L/yr - ₹4.5 L/yr

Last Updated: 1 Mar, 2025

What people are saying about FIS

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a software engineer level 1
5d
I have recently started serving notice period, and to utilise that to my advantage, I've updated this on LinkedIn and Naukri. I've also added 'Serving Notice Period' on the header section in my resume. But I'm not sure if I should be mentioning this on my resume or not?
Mention Service Notice Period on Resume?
Yes
0%
No
0%
5 participants . expiring in 2w
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Salary related reviews for FIS

3.6

Rated by 731 employees for salary & benefits

Customer Service Associate in Noida (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Nov 2024
4.0
 for  Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

  • Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

read more
  • Job security - Poor
    • +2 more

Analyst II in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Oct 2023
3.0
 for  Salary and Benefits

Likes

Work safety and lots of other benefits and more comfortability and the respect to the employees are uncomparable with any other firms.

read more
  • Skill development - Excellent
    • +4 more

Dislikes

Can't expect a good hike or salary. Promotion is highly competitive.

Customer Care Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 16 Nov 2023
2.0
 for  Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

read more
  • Salary - Poor
    • +6 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
5.0
 for  Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

read more
  • Salary - Excellent
    • +3 more

Dislikes

There is no work life balance.

  • Job security - Bad

Team Member in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Mar 2023
1.0
 for  Salary and Benefits

Likes

Don't like anything specifically

Dislikes

...performed well than the previous year. I have been working since last 3.5 years. Since I joined this company may salary has not been hiked for 5k. Disappointed with the management.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

FIS interview questions by designations

Software Engineer (25)IT Trainee (22)Senior Software Engineer (19)Software Developer (11)
View all 445 interview experiences
More about working at FIS

FIS Salary FAQs

How much does FIS pay per year?
The average FIS salary ranges from approximately ₹1.2 Lakh to ₹3.2 Lakhs per year for a Transport Supervisor and ₹75 Lakhs to ₹98 Lakhs per year for a Senior Director Operations. Salary estimates are based on 2.9k FIS salaries received from various employees of FIS. FIS employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in FIS?
The highest-paying job at FIS is a Senior Director Operations with a salary of ₹75 Lakhs to ₹98 Lakhs per year. The top 10% of employees earn more than ₹22.56 lakhs per year. The top 1% earn more than a whopping ₹43.52 lakhs per year.
What is the minimum salary in FIS?
Minimum salary at FIS depends on the role you are applying for. For Team Member the minimum salary is ₹1.8 Lakh to ₹6 Lakhs per year, and for Senior Analyst the minimum salary is ₹3 Lakhs to ₹11.1 Lakhs per year and so on.
What is the salary package for freshers in FIS?
The average salary at FIS for freshers varies from ₹1 Lakh to ₹3.7 Lakhs per year for Intern and ₹3.7 Lakhs to ₹10 Lakhs per year for IT Trainee.
What is the notice period at FIS in Customer Success, Service & Operations Department?
According to AmbitionBox, 38% of the FIS employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 27% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 2k responses on AmbitionBox in last 2 years.

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FIS Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at FIS is INRunlock blur . Salary estimates are based on 2.9k FIS latest salaries received from various employees of FIS.

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