FirstCry Desktop Support Engineer salaries in Gurgaon / Gurugram

Likes

Salary on Time, Job Security.

Dislikes

It was the worst experience to work in this company, although I read the review from glassdoor before joining still, I joined hoping that things will be fine but really it was a wrong decision from my side. There are some:- No Work-Life, people can call you any time, the manager will say you will not sleep today until you finish the work. The timing is 9 am to 6 pm but you are supposed to be available till 11pm. If you are thinking of to go in any party by 8 pm as the shift ends by 6 pm, stop.. send other members of the family. as they can ask you why were you not available at 8 pm? Leave will never be approved, you will have to take it forcefully. The manager uses abusive language. People in team says "Agar aaj kaam finish nahi hua to manager jaan le lega".

Likes

Working at firstcry.com was incredibly rewarding due to its fast paced environment and customer centric approach. I enjoyed being part of a team facused on delivering exceptional service to parents and families, where every action directly impacted customer satisfaction.

Dislikes

Not getting diwali bonus

Likes

Good company for freshers to enter into corporate.

Dislikes

Toxic culture. Very less appraisal. Lot of partiality. ZERO facilities provided {except for parking and canteen(paid) and cockroach had been found in Maggie in canteen recently} No bonus. Culture here is to work for max 1.5 yrs and switch. Senior Management is partial and toxic.

Likes

...ith toxic management. It’s just profit centric and absolutely not for employees. It is just they pay salary which is the best they think they do.

Dislikes

Culture Management Learning

Likes

Nothing

Dislikes

-They don’t provide full salary as committed. They will give a meal card forcefully and give 2k salary in that card and show it as food allowance this was not informed -They don’t provide petty cash on time Its always delay by more than 1 month and force to celebrate customers bday on store they want manager’s to spend from their pocket. When we take follow up from RM and AOM they say there is only one guy working for it and we have so many stores thats y it gets delayed. You will get with in 2-3 days and then it keeps getting delayed -While joining they say about incentives which my team have never received -AOM switch off their phones on sunday -And they dont give any authority to managers Even the team attendance goes for approval to AOM directly -Manager cant give discounts without AOM approval -If manager say something to the CRO and if the CRO complains then all HR and AOM will blame the manager without knowing the true story. -Zero support from the management.