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Finastra Senior Customer Support Associate salaries in India

Annual salary range
4 - 10 years exp.
₹6 Lakhs - ₹14.9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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132% more than the average Senior Customer Support Associate Salary in Software Product Companies for 4 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Support Associate Salary
10 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹7.7 L/yr

Product Management
Senior Customer Support Associate Salary
4 years exp. (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.4 L/yr

Last Updated: 14 Mar 2023

Companies similar to Finastra for Senior Customer Support Associate

Company name Avg Annual Salary Open Jobs
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FIS Senior Customer Support Associate Salary

1 - 7 years exp. (3 salaries)

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₹4 L/yr - ₹5.7 L/yr

arrow icon 50% less
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TCS Senior Customer Support Associate Salary

2 - 8 years exp. (8 salaries)

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₹2.3 L/yr - ₹4 L/yr

arrow icon 63% less
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₹2.8 L/yr - ₹5 L/yr

arrow icon 54% less
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₹1.6 L/yr - ₹6 L/yr

arrow icon 58% less
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₹1.3 L/yr - ₹6.1 L/yr

arrow icon 65% less
Senior Customer Support Associate salary at Finastra ranges between ₹6 Lakhs to ₹14.9 Lakhs per year for employees with experience between 4 years to 10 years. Salary estimates are based on 4 latest salaries received from various employees of Finastra.

Latest annual salaries shared by Finastra Senior Customer Support Associate

1y ago
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4 years exp.
1y ago
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10 years exp.
1y ago
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7 years exp.

Experience wise Finastra Senior Customer Support Associate salaries

Last Updated: 14 Mar 2023

Experience Avg Annual Salary
4 years (AmbitionBox Estimate)

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₹7.7 L/yr - ₹9.8 L/yr
7 years (AmbitionBox Estimate)

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₹5.4 L/yr - ₹6.9 L/yr
8 years (AmbitionBox Estimate)

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₹13.5 L/yr - ₹17.2 L/yr
10 years (AmbitionBox Estimate)

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₹6.3 L/yr - ₹8 L/yr

Similar Designation salaries in Finastra

Customer Support Associate Salary
(AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr
Customer Service Associate Salary
(AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr
Senior Process Associate Salary
(AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr
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₹6.5 L/yr - ₹11.95 L/yr
Senior Analyst Salary
(27 salaries)
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₹6 L/yr - ₹21 L/yr
Sales Executive Salary
(AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr
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₹9.4 L/yr - ₹27 L/yr
Deputy Manager Salary
(AmbitionBox Estimate)
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₹11.9 L/yr - ₹15.2 L/yr
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₹3 L/yr - ₹9.8 L/yr
Team Manager Salary
(AmbitionBox Estimate)
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₹24.3 L/yr - ₹31.1 L/yr

Top skills at Finastra for Senior Customer Support Associate

Customer Management Problem Solving Communication Skills Customer Support Product Support Time Management Management Skills Root Cause Analysis Life Cycle

Salary related reviews for Finastra

Global Services Department

4.0
  •  posted on 21 Sep 2021

4.0
 for  Salary and Benefits

Likes

...yees well. Company was completely supportive during pandemic. Good WFH policies. They Pay well.

read more
  • Salary - Good
  • +4 more

Dislikes

Sometimes Worklife balance will go for a Toss. I wont rate the Job Security as high. Not much travelling opportunities (for my role). No Transportation. Strict deadlines which are unrealistic at times. Most of the things are given at the last minute to deliver.

read more

Full Time

 · 

Product Management Department

3.0
  •  posted on 25 Dec 2024

2.0
 for  Salary and Benefits

Likes

The company is ok in terms of work life balance

  • Company culture - Good
  • +1 more

Dislikes

... documentation of the things which makes it tougher to learn for the new joinee. 4) very bad salary hikes 5) silent firing of the employees which don't make any headlines

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 12 Jul 2024

4.0
 for  Salary and Benefits

Likes

Salary will be a good one , able to enhance tech skills, learn new tech. They are using recent new technologies only

read more
  • Salary - Good
  • +4 more

Dislikes

Job security is very less. Few people (not one or two ) people affected lay off . For freshers it wont be there. But for seniors (not by overall exp, seniors based on exp in finastra) job security is very less. Some will get a notice period of 1 month . They will give a good amount for these lay off people based on the experience . They are doing this layoff for cost cutting. I joined there by seeing ambition box review and hr's sugar coating words about job security. So guys if you want a secured job dont come here. If u want only 1-2 years of experience in Finastra for gaining knowledge about recent tech u can.

read more
  • Job security - Bad

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 20 May 2024

4.0
 for  Salary and Benefits

Likes

The company culture is very good, working at Finastra is really good, work life balance is the biggest plus point here. Also, company offers Hybrid work from office, 2 days a week.

read more
  • Salary - Good
  • +3 more

Dislikes

Food is too much costly, you need to wait more for promotions, salary also needs to raise.

read more

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 15 Mar 2022

1.0
 for  Salary and Benefits

Likes

Most of the people come with enthusiasm to start working with Finastra and end up loosing their work life balance and satisfaction. They have a lot of glitches in their system and fixing them takes a lot time which the managers don’t give making the employees life hell

read more
  • Job security - Good

Dislikes

...ues, and innumerable follow up. They give opportunities only to their favorites. They always ask to work on weekends without compensation or allowances

read more
  • Salary - Bad
  • +5 more
see more salary related reviews

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Finastra Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Finastra ?
The average salary of a Senior Customer Support Associate at Finastra in India typically ranges from ₹6.0 Lakhs to ₹14.9 Lakhs per year, depending on experience (from 4 years to 10 years).

The top 10% of Senior Customer Support Associate at Finastra earn more than ₹14.9 Lakhs per year, and the top 1% earn over ₹14.9 Lakhs per year. Senior Customer Support Associate Salaries at Finastra can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Finastra employees in India.
What is the estimated take home salary of a Senior Customer Support Associate at Finastra in India?
The estimated take-home salary of a Senior Customer Support Associate at Finastra in India typically ranges from ₹66,335 to ₹68,031 per month. This is based on the average salary range of ₹6.0 Lakhs to ₹14.9 Lakhs per year for employees with experience ranging from 4 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Finastra. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Support Associate at Finastra ?
To be a Senior Customer Support Associate at Finastra in india, the key skills required include:

  • - Customer Management
  • - Problem Solving
  • - Communication Skills
  • - Customer Support
  • - Product Support

These skills are highly valued at Finastra and are crucial for successful performance in a Software Engineering role.
What is the salary of a Senior Customer Support Associate in companies similar to Finastra in India?
The salary of a Senior Customer Support Associate at companies similar to Finastra in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

FIS ₹4.0 Lakhs to ₹5.7 Lakhs per year
Mphasis ₹2.8 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra ₹1.6 Lakhs to ₹6.0 Lakhs per year
TCS ₹2.3 Lakhs to ₹4.0 Lakhs per year
Firstsource Solutions ₹1.3 Lakhs to ₹6.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Support Associate at Finastra in India?
The salary growth for a Senior Customer Support Associate at Finastra depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate can expect the following growth trajectory at Finastra:

Experience Average Salary Range
4 years ₹7.7 Lakhs to ₹9.8 Lakhs per year
7 years ₹5.4 Lakhs to ₹6.9 Lakhs per year
8 years ₹13.5 Lakhs to ₹17.2 Lakhs per year
10 years ₹6.3 Lakhs to ₹8.0 Lakhs per year
and so on.

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Finastra Senior Customer Support Associate salary in India ranges between ₹6 Lakhs to ₹14.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Finastra latest salaries received from various employees of Finastra.