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3.8

based on 490 Reviews

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Finastra Senior Customer Service Associate salaries in India

Annual salary range
6 - 8 years exp.
₹5.5 Lakhs - ₹13 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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134% more than the average Senior Customer Service Associate Salary in Software Product Companies for 6 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Associate Salary
6 - 7 years exp. (AmbitionBox Estimate)
unlock-blur

₹5.5 L/yr - ₹5.7 L/yr

Data Science & Analytics
Senior Customer Service Associate Salary
8 years exp. (AmbitionBox Estimate)
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₹11.7 L/yr - ₹14.3 L/yr

Last Updated: 24 Jun 2023

Companies similar to Finastra for Senior Customer Service Associate

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1 - 6 years exp. (26 salaries)

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₹3 L/yr - ₹5 L/yr

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TCS Senior Customer Service Associate Salary

3 - 10 years exp. (36 salaries)

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₹3 L/yr - ₹7.2 L/yr

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₹2 L/yr - ₹5.5 L/yr

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₹2 L/yr - ₹5.5 L/yr

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₹1.3 L/yr - ₹6 L/yr

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₹3 L/yr - ₹4.8 L/yr

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₹5.1 L/yr - ₹6.6 L/yr

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Senior Customer Service Associate salary at Finastra ranges between ₹5.5 Lakhs to ₹13 Lakhs per year for employees with experience between 6 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of Finastra.

Latest annual salaries shared by Finastra Senior Customer Service Associate

1y ago
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8 years exp.
1y ago
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6 years exp.
1y ago
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7 years exp.

Experience wise Finastra Senior Customer Service Associate salaries

Last Updated: 24 Jun 2023

Experience Avg Annual Salary
6 years (AmbitionBox Estimate)

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₹5.1 L/yr - ₹6.6 L/yr
7 years (AmbitionBox Estimate)

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₹4.9 L/yr - ₹6.3 L/yr
8 years (AmbitionBox Estimate)

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₹11.7 L/yr - ₹15 L/yr

Similar Designation salaries in Finastra

Customer Service Associate Salary
(AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr
Customer Support Associate Salary
(AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr
Senior Process Associate Salary
(AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr
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₹6.5 L/yr - ₹11.95 L/yr
Senior Analyst Salary
(26 salaries)
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₹6 L/yr - ₹14 L/yr
Sales Executive Salary
(AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr
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₹9.4 L/yr - ₹27 L/yr
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₹3 L/yr - ₹9.8 L/yr
Team Lead Salary
(11 salaries)
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₹9.4 L/yr - ₹20 L/yr
Deputy Manager Salary
(AmbitionBox Estimate)
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₹11.9 L/yr - ₹15.2 L/yr

Salary related reviews for Finastra

3.0

Rated by 1 employees for salary & benefits

Global Services Department

4.0
  •  posted on 21 Sep 2021

4.0
 for  Salary and Benefits

Likes

...yees well. Company was completely supportive during pandemic. Good WFH policies. They Pay well.

read more
  • Salary - Good
  • +4 more

Dislikes

Sometimes Worklife balance will go for a Toss. I wont rate the Job Security as high. Not much travelling opportunities (for my role). No Transportation. Strict deadlines which are unrealistic at times. Most of the things are given at the last minute to deliver.

read more

Full Time

 · 

Product Management Department

3.0
  •  posted on 25 Dec 2024

2.0
 for  Salary and Benefits

Likes

The company is ok in terms of work life balance

  • Company culture - Good
  • +1 more

Dislikes

... documentation of the things which makes it tougher to learn for the new joinee. 4) very bad salary hikes 5) silent firing of the employees which don't make any headlines

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 12 Jul 2024

4.0
 for  Salary and Benefits

Likes

Salary will be a good one , able to enhance tech skills, learn new tech. They are using recent new technologies only

read more
  • Salary - Good
  • +4 more

Dislikes

Job security is very less. Few people (not one or two ) people affected lay off . For freshers it wont be there. But for seniors (not by overall exp, seniors based on exp in finastra) job security is very less. Some will get a notice period of 1 month . They will give a good amount for these lay off people based on the experience . They are doing this layoff for cost cutting. I joined there by seeing ambition box review and hr's sugar coating words about job security. So guys if you want a secured job dont come here. If u want only 1-2 years of experience in Finastra for gaining knowledge about recent tech u can.

read more
  • Job security - Bad

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 20 May 2024

4.0
 for  Salary and Benefits

Likes

The company culture is very good, working at Finastra is really good, work life balance is the biggest plus point here. Also, company offers Hybrid work from office, 2 days a week.

read more
  • Salary - Good
  • +3 more

Dislikes

Food is too much costly, you need to wait more for promotions, salary also needs to raise.

read more

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 15 Mar 2022

1.0
 for  Salary and Benefits

Likes

Most of the people come with enthusiasm to start working with Finastra and end up loosing their work life balance and satisfaction. They have a lot of glitches in their system and fixing them takes a lot time which the managers don’t give making the employees life hell

read more
  • Job security - Good

Dislikes

...ues, and innumerable follow up. They give opportunities only to their favorites. They always ask to work on weekends without compensation or allowances

read more
  • Salary - Bad
  • +5 more
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Finastra Senior Customer Service Associate Salary FAQs

What is the notice period for Senior Customer Service Associate at Finastra?
According to AmbitionBox, 100% of the Finastra Senior Customer Service Associates reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Finastra Senior Customer Service Associate salary in India ranges between ₹5.5 Lakhs to ₹13 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Finastra latest salaries received from various employees of Finastra.