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3.9

based on 5.4k Reviews

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New Delhi
Customer Success, Service & Operations

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FIS Customer Success, Service & Operations Department Salaries in New Delhi

based on 1.1k latest salaries
Designation Avg Annual Salary Open Jobs

Team Member

0 - 8 years exp. · New Delhi (194 salaries)
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₹1.9 L/yr - ₹5 L/yr

Customer Service Associate

0 - 5 years exp. · New Delhi (71 salaries)
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₹2.3 L/yr - ₹4.8 L/yr

Customer Service Executive

0 - 6 years exp. · New Delhi (59 salaries)
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₹2.2 L/yr - ₹4.5 L/yr

Team Coach

2 - 9 years exp. · New Delhi (51 salaries)
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₹3 L/yr - ₹7 L/yr

Starting your career? Discover FIS fresher salaries in India

Chargeback Associate

0 - 5 years exp. · New Delhi (34 salaries)
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₹2.6 L/yr - ₹5 L/yr

Team Lead

4 - 14 years exp. · New Delhi (30 salaries)
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₹3.9 L/yr - ₹9.1 L/yr

Team Lead Operations

3 - 10 years exp. · New Delhi (28 salaries)
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₹5.3 L/yr - ₹8.2 L/yr

Team Coach Production

1 - 9 years exp. · New Delhi (27 salaries)
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₹3.1 L/yr - ₹5 L/yr

Customer Care Executive

1 - 6 years exp. · New Delhi (25 salaries)
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₹2.7 L/yr - ₹4.2 L/yr

Dispute Analyst

1 - 6 years exp. · New Delhi (24 salaries)
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₹3.1 L/yr - ₹4.8 L/yr

Fraud Analyst

0 - 5 years exp. · New Delhi (20 salaries)
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₹2.8 L/yr - ₹4.7 L/yr

Senior Customer Service Executive

2 - 5 years exp. · New Delhi (14 salaries)
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₹3 L/yr - ₹5.4 L/yr

Charge Back Analyst

2 - 13 years exp. · New Delhi (13 salaries)
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₹3.6 L/yr - ₹4.5 L/yr

Operations Manager

7 - 17 years exp. · New Delhi (13 salaries)
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₹8 L/yr - ₹12.5 L/yr

Senior Associate

1 - 6 years exp. · New Delhi (10 salaries)
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₹3.7 L/yr - ₹5.5 L/yr

Customer Service Representative

0 - 3 years exp. · New Delhi (10 salaries)
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₹2.5 L/yr - ₹4.8 L/yr

Process Associate

1 - 5 years exp. · New Delhi (8 salaries)
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₹2.7 L/yr - ₹4.3 L/yr

Chat Support Executive

0 - 4 years exp. · New Delhi (8 salaries)
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₹3 L/yr - ₹3.7 L/yr

Financial Analyst

2 - 6 years exp. · New Delhi (8 salaries)
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₹3.5 L/yr - ₹6.6 L/yr

Operations Analyst

1 - 6 years exp. · New Delhi (8 salaries)
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₹3.3 L/yr - ₹7 L/yr

1 job opening

Last Updated: 1 Feb, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for FIS

3.4

Rated by 22 employees for salary & benefits

Customer Care Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 16 Nov 2023
2.0
 for  Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

read more
  • Salary - Poor
    • +6 more

Customer Service Associate in Noida (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Nov 2024
4.0
 for  Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

  • Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

read more
  • Job security - Poor
    • +2 more

Analyst II in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Oct 2023
3.0
 for  Salary and Benefits

Likes

Work safety and lots of other benefits and more comfortability and the respect to the employees are uncomparable with any other firms.

read more
  • Skill development - Excellent
    • +4 more

Dislikes

Can't expect a good hike or salary. Promotion is highly competitive.

Customer Service Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
5.0
 for  Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

read more
  • Salary - Excellent
    • +3 more

Dislikes

There is no work life balance.

  • Job security - Bad

Team Member in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Mar 2023
1.0
 for  Salary and Benefits

Likes

Don't like anything specifically

Dislikes

...performed well than the previous year. I have been working since last 3.5 years. Since I joined this company may salary has not been hiked for 5k. Disappointed with the management.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

FIS interview questions by designations

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Know more about FIS New Delhi

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FIS Salary FAQs

How much does FIS pay per year?
The average FIS salary ranges from approximately ₹1.2 Lakh to ₹3.2 Lakhs per year for a Transport Supervisor and ₹75 Lakhs to ₹98 Lakhs per year for a Senior Director Operations. Salary estimates are based on 1.1k FIS salaries received from various employees of FIS. FIS employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in FIS?
The highest-paying job at FIS is a Senior Director Operations with a salary of ₹75 Lakhs to ₹98 Lakhs per year. The top 10% of employees earn more than ₹22.37 lakhs per year. The top 1% earn more than a whopping ₹43.10 lakhs per year.
What is the minimum salary in FIS?
Minimum salary at FIS depends on the role you are applying for. For Team Member the minimum salary is ₹1.8 Lakh to ₹6 Lakhs per year, and for Senior Analyst the minimum salary is ₹3.3 Lakhs to ₹12.1 Lakhs per year and so on.
What is the salary package for freshers in FIS?
The average salary at FIS for freshers varies from ₹1 Lakh to ₹3.7 Lakhs per year for Intern and ₹6.6 Lakhs to ₹11.9 Lakhs per year for Management Trainee.
What is the notice period at FIS in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 55% of the FIS employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 666 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at FIS , New Delhi is INRunlock blur . Salary estimates are based on 1.1k FIS latest salaries received from various employees of FIS.

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