FIS Customer Service Associate 2 Salaries by 30+ Employees (Updated 2025)

0 - 3 years exp.

₹2.8 Lakhs - ₹4.3 Lakhs

Avg. annual salary

Monthly In-hand Salary

17% more than the average Customer Service Associate 2 Salary in FinTech Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate 2 Salary 0 - 3 years exp. (20 salaries)	₹2.8 L/yr - ₹4.3 L/yr
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BFSI, Investments & Trading Customer Service Associate 2 Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.6 L/yr

Last Updated: 1 Feb 2025

Companies similar to FIS for Customer Service Associate 2

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Associate 2 Salary 3 - 6 years exp. (9 salaries)	₹3.9 L/yr - ₹5 L/yr 16% more
Sutherland Global Services Customer Service Associate 2 Salary 2 - 3 years exp. (4 salaries)	₹3 L/yr - ₹3.5 L/yr 11% less
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Genpact Customer Service Associate 2 Salary 2 - 4 years exp. (3 salaries)	₹3.6 L/yr - ₹4.6 L/yr 9% more
Amazon Customer Service Associate 2 Salary 0 - 5 years exp. (52 salaries)	₹2 L/yr - ₹4.2 L/yr 17% less
Reliance Retail Customer Service Associate 2 Salary 0 - 5 years exp. (13 salaries)	₹1.2 L/yr - ₹3 L/yr 49% less

Customer Service Associate 2 salary at FIS ranges between ₹2.8 Lakhs to ₹4.3 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 31 latest salaries received from various employees of FIS.

Latest annual salaries shared by FIS Customer Service Associate 2

1mo ago

₹3.7 Lakhs

2 years exp.

5mo ago

₹3.7 Lakhs

2 years exp.

8mo ago

₹3.1 Lakhs

3 years exp.

9mo ago

₹4.1 Lakhs

2 years exp.

10mo ago

₹3.4 Lakhs

1 year exp.

10mo ago

3 years exp.

1y ago

1 year exp.

1y ago

5 months exp.

1y ago

1 year exp.

1y ago

2 years exp.

Experience wise FIS Customer Service Associate 2 salaries

Last Updated: 1 Feb 2025

Experience	Avg Annual Salary
Fresher (10 salaries)	₹2.8 L/yr - ₹4.1 L/yr
1 year (8 salaries)	₹3.3 L/yr - ₹4.3 L/yr
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2 years (9 salaries)	₹3 L/yr - ₹4.1 L/yr
3 years (4 salaries)	₹3.1 L/yr - ₹4 L/yr

Similar Designation salaries in FIS

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₹2.5 L/yr - ₹5 L/yr

Customer Care Executive Salary

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₹2.05 L/yr - ₹5 L/yr

Senior Process Associate Salary

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₹3.1 L/yr - ₹8.4 L/yr

Senior Associate Salary

(311 salaries)

₹2.65 L/yr - ₹10 L/yr

Customer Support Executive Salary

(38 salaries)

₹2.4 L/yr - ₹5 L/yr

Process Associate Salary

(79 salaries)

₹1.8 L/yr - ₹6.15 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹3.3 L/yr - ₹4.3 L/yr

Service Engineer Salary

(4 salaries)

₹10 L/yr - ₹25 L/yr

Top skills at FIS for Customer Service Associate 2

Customer Satisfaction Customer Service Business Operations Financial Services Customer Support Product Support Recruitment Customer Service

Salary related reviews for FIS

3.0

Rated by 9 employees for salary & benefits

Customer Service Associate 2 (working remotely)

Other Department

3.0

• posted on 21 Jun 2022

4.0

for Salary and Benefits

Likes

Competitive salary Once you are experienced then it might turn out to be good company for some

Salary - Good

Dislikes

Initial days overloaded training and put trainees on production without providing proper assistance Non professional behaviour by many colleagues and no proper channel to address new joiners issue (in current project) my personal experience can defer for others

Skill development - Poor

+1 more

Customer Service Associate in Noida (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

4.0

for Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

Job security - Poor

+2 more

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

Salary - Poor

+6 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Jul 2023

5.0

for Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

Salary - Excellent

+3 more

Dislikes

There is no work life balance.

Job security - Bad

Senior Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 15 Sep 2023

4.0

for Salary and Benefits

Likes

...asuals Sometimes- One time Bonus(Based on team and Manager) Good leave policies National Holiday payout Team Outing for every quarter or Online food card. Skip level meeting Frequent feedback survey

Salary - Good

+2 more

Dislikes

...ways Night Shifts No festivals No deepavali bonus and sweets USA based shifts Not getting exact variable pay(which is mentioned in offer letter) amount on every quarter. Senior ppl's will not teach anything about product to juniors. All about the team which you go and that team manager but Company is good.

Skill development - Poor

+1 more

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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FIS Customer Service Associate 2 Salary FAQs

What is the salary of Customer Service Associate 2 at FIS ?

The average salary of a Customer Service Associate 2 at FIS in India typically ranges from ₹2.8 Lakhs to ₹4.3 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Service Associate 2 at FIS earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Customer Service Associate 2 Salaries at FIS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ FIS employees in India.

What is the estimated take home salary of a Customer Service Associate 2 at FIS in India?

The estimated take-home salary of a Customer Service Associate 2 at FIS in India typically ranges from ₹26,763 to ₹28,176 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹4.3 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of FIS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate 2 at FIS ?

To be a Customer Service Associate 2 at FIS in india, the key skills required include:

- Customer Satisfaction
- Customer Service
- Business Operations
- Financial Services
- Customer Support

These skills are highly valued at FIS and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than FIS for Customer Service Associate 2 in India?

Accenture	₹3.9 Lakhs to ₹5.0 Lakhs per year
Genpact	₹3.6 Lakhs to ₹4.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by FIS, depending on the role and experience level.

What is the salary of a Customer Service Associate 2 in companies similar to FIS in India?

The salary of a Customer Service Associate 2 at companies similar to FIS in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sutherland Global Services	₹3.0 Lakhs to ₹3.5 Lakhs per year
Amazon	₹2.0 Lakhs to ₹4.2 Lakhs per year
Reliance Retail	₹1.2 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate 2 at FIS in India?

The salary growth for a Customer Service Associate 2 at FIS depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate 2 can expect the following growth trajectory at FIS:

Experience	Average Salary Range
Fresher	₹2.8 Lakhs to ₹4.1 Lakhs per year
1 year	₹3.3 Lakhs to ₹4.3 Lakhs per year
2 years	₹3.0 Lakhs to ₹4.1 Lakhs per year
3 years	₹3.1 Lakhs to ₹4.0 Lakhs per year

and so on.

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FIS Customer Service Associate 2 Salaries

FIS Customer Service Associate 2 salary in India ranges between ₹2.8 Lakhs to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 31 FIS latest salaries received from various employees of FIS.