FedEx Express Senior Customer Support Officer salaries in Mumbai Suburban

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

Likes

Learning and development specialists was very good interactive learning.

Dislikes

Manager name as Dominic he think that he was giving to salary to employees. Very rude behavior. No career growth do only cut copy paste work .pathetic no learning at all .

Likes

No Job Security, work pathtic because of lots company work on same floor,, management not work on depth ,policy not belong to India ?

Dislikes

Training is good based on job activity,carrier groth tough ,salary not upto market standard, as well appraisals, travel limited positions only,, environment not good at all because HR /Security dept,pressure,work life balance is ok..

Likes

...embers can not tolerate at all as well annoyed rules made for employees too bad. Salary on time! Too much office politics! Bad behavior of teammates! Different rules for each employee! Not much career oriented atmosphere! Feel helpless more of the time! Company is good but politics play by senior level staff not good at all!!apprical on time but as per work profile salary is too less

Dislikes

Not happy with work culture

Likes

Its been 3 yrs now , it is good company, but this company pays more salary to newly joined employees which is negative for those who r working since long time , managers and tl are selected from outside , tenured employees r not selected

Dislikes

Pays more salary to newly joined and managers and tl are selected from outside