EY Global Delivery Services ( EY GDS) Customer Success, Service & Operations Department Salaries in Mumbai

Likes

A prestigious name in corporate worlds as it is a so called Big4. Get exposure to various latest technology tools

Dislikes

...ig4. Nothing special. If you value mental peace, growth then avoid this company. Specifically the GDS office at Bangalore (CBS Unit) it is all about cost cutting, tracking each action to save money and just fulfill the formalities. There is no meaning of what you do here. Also, in this company there is lot of biased feedback as they favour south people and doesn’t like if some north person comes in Team. They will make work culture so toxic. One more great trick played by them is - the shift time is 10 hours (not 9 hours which is everywhere) they will call it giving shift allowance which is 75% than your actual cost of 1 hour (at least in my case) if it was accenture they provide overtime with double payout. And here very smartly EY is paying for 1 hr at very cheap rate

Likes

If you are lucky enough to be part of the right team, you'll have good work life balance and a good team culture where you'll at least not be absolutely terrified of Mondays and drag through your week for the weekend. The leave policy was good while I was working at EYGBS. My team and team culture was devoid of toxic politics and I had the opportunity to decide what I want to do.

Dislikes

...ned in the JD also, the actual job is far from what the initial expectation was. The hiring process is a nightmare, salary is miniscule, almost every function has absolute chernobyl level toxicity, leaders favour their own people. Talent is colluded with head hunters for hiring and you'll get zero results on applying directly to career page. I was a part of an internal support team and had access to data and people from various functions in EY GBS. Apart from the fact that there is absolutely no clarity to ANYONE what they are doing, if you are a yapper you might succeed but in an incompetent space such as EY GBS, your likeability is your biggest asset, since there is no real work that gets done here.

Likes

Nothing, I didn't find anything good in that organisation within my 2 years of work there

Dislikes

Everything 1. Office dirty politics 2. No transparency 3. Micro-Management 4. Very little or no hike in salary and they will give you same excuse every year that US and Europe market are down 5. No promotion, how can you expect a promotion when the organisation is struggling to pay you yearly hikes 7. No cab service 8. No subsidised cafeteria 9. No work life balance, they will ask you to work on Saturday as well. 10. No benefits over and above your salary 11. No team outing or any team activity, its always work, work and only work 12. The manager will always act like a boss, never as a leader 13. Whenever any project will have some mistake, they will out the blame on their juniors and leave no chance to take creadit if project will get appreciation from the client 14. Toxic culture and environment 15. They will make you fake promises regarding the work during interviews and then you will find that the work is totally different. 16. THINK BEFORE JOINING EY GDS. ALWAYS CONSIDER ANOTHER COMPANY OVER IT.

Likes

The team is good.. With the challenging environment you get to learn and explore new things everyday.

Dislikes

...leadership’s toxicity. She likes people pleaser and no body should question her. And all those you sucks up gets a promotion, good bonus and hike.

Likes

Company policy, better salary compare to Service Industry. Learning is depends on engagement Good for mid career

Dislikes

Though work life balance is good, sometime super demanding culture No structure and hence decision making is poor More than work and performance internal network is the way org works ( no process)