EY Global Delivery Services ( EY GDS) Customer Success, Service & Operations Department Salaries in Mumbai (Updated 2025)

Likes

Job security Deal exposure

Dislikes

... and the quality of work, you get promotion only based on tenure and sycophancy. No work life balance Gender pay disparity Leadership are only there to pretend to be on calls and barely have any idea about what the team is doing. Can't even close open positions on time. The HR and hiring managers are pathetic at hiring people with the right skill set

Likes

Hybrid , no fix time to stay in office, Managers are good and supportive.

Dislikes

... don't have expect good hike.From last 2 years we are getting single digit hike. Your salary will be far away from market standard if you join EY GDS. Don't expect promotions. Everyone is leaving and attrition rate is high due to low hike.

Likes

The team is good.. With the challenging environment you get to learn and explore new things everyday.

Dislikes

...leadership’s toxicity. She likes people pleaser and no body should question her. And all those you sucks up gets a promotion, good bonus and hike.

Likes

Company policy, better salary compare to Service Industry. Learning is depends on engagement Good for mid career

Dislikes

Though work life balance is good, sometime super demanding culture No structure and hence decision making is poor More than work and performance internal network is the way org works ( no process)

Likes

Great work-life balance, hybrid word culture. Good to settle your career with great job security. Ample opportunities for learning with badges and degrees available and implementation is encouraged.

Dislikes

Bad for very ambitious people. Salary hike lower for non-service line (CBS). Decent for SLs but more pressure.